Ken Thomson Email & Phone Number
Manager ITSM Solutions @ Ampol Australia
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Ken Thomson Location
- Sydney, NSW, AU
Ken Thomson Work
- Manager ITSM Solutions @ (November 2023 - Present)
- Service Management Technical Lead @ (April 2021 - October 2023)
- Knowledge Manager and ServiceNow Admin @ (January 2020 - April 2021)
- Project Manager @ (June 2018 - December 2019)
- Manager, IT Service Management @ (April 2014 - June 2018)
- Problem Manager and Support Team Leader @ (January 2013 - April 2014)
- Regional Senior IT Manager, Asia @ (October 2012 - December 2012)
- Support Team Leader @ (October 2010 - September 2012)
- IS and T Support Manager @ (October 2008 - October 2010)
- IT Support Team Leader - Scotland @ (July 2006 - May 2008)
- IT Support Engineer @ (February 2004 - June 2006)
- Lotus Notes Administrator and 3rd Level Support @ (August 1998 - September 2002)
- 2nd Level Support and Lotus Notes Administrator @ (February 1998 - June 1998)
- IT Support @ Patrick Corporation (April 1996 - February 1998)
Ken Thomson Education
- UNSW 1994-1996
- Sydney Technical High School
HSC
1988-1993
Ken Thomson Skills
- IT Service Management
- Team Leadership
- Management
- Team Management
- Help Desk Support
- Hardware
- Software Installation
- Incident Management
- Networking
- ITIL
- ITIL v3 Foundations Certified
- Problem Management
- Distributed Team Management
- Project Delivery
- Service Delivery
- Servers
- System Administration
- Technical Support
- Agile Methodologies
- IT Management
- IT Strategy
Ken Thomson Summary
- Ken Thomson, based in Sydney, NSW, AU, is currently a Manager ITSM Solutions at Ampol Australia. Ken Thomson brings experience from previous roles at Ampol Australia, Westpac and Herbert Smith Freehills. Ken Thomson holds a 1994 - 1996 UNSW. With a robust skill set that includes IT Service Management, Team Leadership, Management, Team Management, Help Desk Support and more. Ken Thomson has 3 emails and 1 mobile phone numbers on RocketReach.
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