Ken Sun Email
Head of Customer Support, Global Hotel @ Trip.com
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Ken Sun Location
- Shanghai, China
Ken Sun Work
- Head of Customer Support, Global Hotel @ (June 2023 - Present)
- Senior Manager, Customer Experience @ (April 2022 - June 2023)
- Director, Head of Customer Service @ (August 2021 - April 2022)
- Assistant Vice President @ (July 2019 - August 2021)
- Senior Manager, Global Client Service @ (January 2014 - March 2019)
- Relationship Management @ (December 2011 - September 2013)
- Assistant Manager Operation @ (September 2004 - December 2011)
- Contact Center Sales @ (July 2002 - August 2004)
Ken Sun Education
- 西南财经大学
Master of Business Administration - MBA (Business/Commerce, General)
2017-2019
Ken Sun Skills
- Leadership
- Training
- Sales
- Banking
- Team Leadership
- Customer Service
- Process Improvement
- 团队管理
- 外包
- 管理人员
- 项目管理
- 银行业务
- 顾客服务
- 变更管理
- 领导力
- 业务流程改进
Ken Sun Summary
- Ken Sun, based in Shanghai, China, is currently a Head of Customer Support, Global Hotel at Trip.com. Ken Sun brings experience from previous roles at 马士基集团, KuCoin Exchange, 汇丰环球客户服务(广东)有限公司 and 澳新银行. Ken Sun holds a 2017 - 2019 Master of Business Administration - MBA in Business/Commerce, General @ 西南财经大学. With a robust skill set that includes Leadership, Training, Sales, Banking, Team Leadership and more. Ken Sun has 1 emails on RocketReach.
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