Ken Sun Email
Head of Customer Support, Global Hotel @ Trip.com
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Ken Sun Location
- Shanghai, CN
Ken Sun Work
- 2023 - now Head of Customer Support, Global Hotel @
- 2022 - 2023 Senior Manager, Customer Experience @
- 2021 - 2022 Director, Head of Customer Service @
- 2019 - 2021 Assistant Vice President @
- 2014 - 2019 Senior Manager, Global Client Service @
- 2011 - 2013 Relationship Management @
- 2004 - 2011 Assistant Manager Operation @
- 2002 - 2004 Contact Center Sales @
Ken Sun Education
- 西南财经大学
Master of Business Administration - MBA (Business/Commerce, General)
2017 - 2019
Ken Sun Skills
- Leadership
- Training
- Sales
- Banking
- Team Leadership
- Customer Service
- Process Improvement
- 团队管理
- 外包
- 管理人员
- 项目管理
- 银行业务
- 顾客服务
- 变更管理
- 领导力
- 业务流程改进
Ken Sun Summary
- Ken Sun, based in Shanghai, CN, is currently a Head of Customer Support, Global Hotel at Trip.com. Ken Sun brings experience from previous roles at 马士基集团, KuCoin Exchange, 汇丰环球客户服务(广东)有限公司 and 澳新银行. Ken Sun holds a 2017 - 2019 Master of Business Administration - MBA in Business/Commerce, General @ 西南财经大学. With a robust skill set that includes Leadership, Training, Sales, Banking, Team Leadership and more. Ken Sun has 1 emails on RocketReach.
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