Ken Shields Email & Phone Number
Director of Customer Experience @ NativePath
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Ken Shields Location
- Philadelphia, PA, US
Ken Shields Work
- 2020 -now Director of Customer Experience @
- 2015 -2020 Vice President, Customer Experience and Operations @
- 2005 -2015 Director, Customer Service and Sales @
- 2002 -2005 Manager, Customer Service @
- 1987 -2001 Senior Life Underwriter | Customer Service Manager @
Ken Shields Education
- Fox School of Business at Temple University
Bachelor of Science (B.S.) (Business Administration and Management)
Ken Shields Skills
- Cross-functional Team Leadership
- Process Improvement
- Account Management
- Call Center Management
- Strategic Planning
- Sales Management
- Program Management
- Strategy
- Project Management
- Marketing Strategy
- Product Management
- CRM
- Customer Relationship Management (CRM)
- Advertising
- Marketing
- Analytical Skills
- Salesforce.com
- Management
- Leadership
- Team Building
- Customer Service
- Strategic Partnerships
- Team Leadership
- Training
- Customer Service Management
- Marketing Communications
Ken Shields Summary
- Ken Shields, based in Philadelphia, PA, US, is currently a Director of Customer Experience at NativePath. Ken Shields brings experience from previous roles at StayWell (Now WebMD Ignite), StayWell and Prudential Financial. Ken Shields holds a Bachelor of Science (B.S.) in Business Administration and Management @ Fox School of Business at Temple University. With a robust skill set that includes Cross-functional Team Leadership, Process Improvement, Account Management, Call Center Management, Strategic Planning and more. Ken Shields has 3 emails and 1 mobile phone numbers on RocketReach.
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Ken Shields
Director of Customer Experience
Philadelphia, PA, US
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