Ken Shields Email & Phone Number
Director of Customer Experience @ NativePath
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Ken Shields Location
- Philadelphia, PA, US
Ken Shields Work
- Director of Customer Experience @ (November 2020 - Present)
- Vice President, Customer Experience and Operations @ (January 2015 - January 2020)
- Director, Customer Service and Sales @ (January 2005 - January 2015)
- Manager, Customer Service @ (January 2002 - January 2005)
- Senior Life Underwriter | Customer Service Manager @ (January 1987 - January 2001)
Ken Shields Education
- Fox School of Business at Temple University
Bachelor of Science (B.S.) (Business Administration and Management)
Ken Shields Skills
- Cross-functional Team Leadership
- Process Improvement
- Account Management
- Call Center Management
- Strategic Planning
- Sales Management
- Program Management
- Strategy
- Project Management
- Marketing Strategy
- Product Management
- CRM
- Customer Relationship Management (CRM)
- Advertising
- Marketing
- Analytical Skills
- Salesforce.com
- Management
- Leadership
- Team Building
- Customer Service
- Strategic Partnerships
- Team Leadership
- Training
- Customer Service Management
- Marketing Communications
Ken Shields Summary
- Ken Shields, based in Philadelphia, PA, US, is currently a Director of Customer Experience at NativePath. Ken Shields brings experience from previous roles at StayWell (Now WebMD Ignite), StayWell and Prudential Financial. Ken Shields holds a Bachelor of Science (B.S.) in Business Administration and Management @ Fox School of Business at Temple University. With a robust skill set that includes Cross-functional Team Leadership, Process Improvement, Account Management, Call Center Management, Strategic Planning and more. Ken Shields has 3 emails and 2 mobile phone numbers on RocketReach.
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