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Ken Rosa Location
Omaha, NE, US
Ken Rosa Work
2021 -now Customer Experience Center Operations Manager @
2020 -2021 Recruiter @
2019 -2020 Customer Support Manager @
2018 -2019 Customer Service Supervisor - Disability @
2013 -2018 Performance Manager - Location Lead and Project Management and Ongoing Learning and Development @
2007 -2013 Facilities Operations Manager @
2001 -2007 Teacher and Educator @
Ken Rosa Education
Creighton University
Bachelor of Science (BS) (Elementary Education and Teaching)
Bradley University
Bachelor of Science in Elementary Education (Special Education and Teaching)
Ken Rosa Skills
Customer Service
Microsoft Office
Supply Management
Asset Managment
New Hire Training
Schedule Control
P&L Financial Management
Kronos
Microsoft Excel
Microsoft Word
PowerPoint
Outlook
Cognos
Inventory Management
Hands-on Training
New Hire Orientations
Vendor Management
Workday
Taleo
Maintenance Management
Facility Safety
Management
Time Management
Coaching
Training
Team Building
Performance Management
Conflict Resolution
Supervisory Skills
Customer Satisfaction
Employee Training
Budgets
Program Management
Hiring
Leadership
Strategic Planning
Account Management
Employee Relations
Project Management
Human Resources
Team Leadership
Staff Development
High-Level Team Leadership, Complex Project Coordination, Staff Training and Mentoring, Finance/Budgeting Oversight, Professional Communication, Operations Management Skills, Developing Employees (35-60), Improving Quality and Service, Resource/Inventory Controlling, Detail-Oriented Multi-Tasking, Developing Needs Assessments, Proactive Problem Solving.
Analytical Skills
K-12 Education
Elementary Education
Education
Customer Relationship Management (CRM)
Customer Service Management
Customer Support
Ken Rosa Summary
Ken Rosa, based in Omaha, NE, US, is currently a Customer Experience Center Operations Manager at Signature Performance, Inc.. Ken Rosa brings experience from previous roles at Marvel Medical Staffing, Helget Gas Products, MetLife and Gallup. Ken Rosa holds a Bachelor of Science (BS) in Elementary Education and Teaching @ Creighton University. With a robust skill set that includes Customer Service, Microsoft Office, Supply Management, Asset Managment, New Hire Training and more. Ken Rosa has 2 emails and 2 mobile phone numbers on RocketReach.
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