Ken Pickering Email & Phone Number

Lead Advanced Network Technical Support @ at&t

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Ken Pickering Location

Texas, United States

Ken Pickering Work

Lead Advanced Network Technical Support @ (October 2025 - Present)
Team Building – Leadership Consultant (March 2024 - Present)
Principal- System Engineer 2 @ (August 2021 - May 2024)
Principal- Advanced Technical Support Manager @ (July 2000 - August 2021)
Senior-Advanced Technical Support Tier 3 @ (October 2009 - May 2012)
Associate Technical Support Analysis Network Tier 3 @ (March 2008 - October 2009)
Manager DSL-TAC EMS Tier 2 @ (April 2005 - March 2008)
Manager DSL-TAC Tier 2 @ (July 2004 - April 2005)
Manager Network Operations Center @ (February 2003 - July 2004)
Manager Technical Analysis @ (October 2001 - February 2003)
Network Center Tech @ (January 2001 - October 2001)
Systems Tech @ (July 2000 - January 2001)

Ken Pickering Education

Devry University - Dallas
Bachelor's Science degree (Technical Management)
1996-2002

Ken Pickering Skills

AI Productivity
AI Prompting
Accountability
Active Listening
Advising People
Agile & Waterfall Methodologies
Agile Methodologies
Amazon EC2
Amazon S3
Amazon Web Services (AWS)
Analysis
Ansible
Application Management
Application Monitoring
Artificial Intelligence (AI)
Artificial Intelligence for Business
Artificial Intelligence for Design
Assessment
Backlog Management
Business Analysis
Business Management
Business Process
Business Process Improvement
Change Management
Cloud Migration
Coaching
Collaborative Problem Solving
Communication
Compassion
Conflict Management
Conflict Resolution
Continuous Improvement
Creative Problem Solving
Critical Thinking
Cross-functional Team Leadership
Customer Service
DSL
Decision-Making
Documentation
Electronics
Electronics Technology
Enterprise Architecture
Generative AI
Generative AI Tools
IT Operations
Integration
Interpersonal Communication
Interpersonal Skills
Jira
Jira Align
Knowledge of Team Dynamics
Leadership
Lifelong Learning
Linux
Management
Media Ethics
Mentoring
Microsoft Copilot
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Negotiation
Performance Motivation
Problem Solving
Process Improvement
Product Development
Product Management
Productivity Improvement
Project Management
Project Planning
Project Plans
Prompt Engineering
Public Speaking
Relationship Building
Requirements Management
SPL
Self-starter
Splunk
Strategic Planning
Strategic Program Development
Strategic Thinking
Supervisory Skills
Teaching
Team Building
Team Culture
Team Development
Team Leadership
Team Management
Team Performance
Teamwork
Technical Leadership
Technical Operations
Technical Product Management
Technical Project Management
Technical Support
Technical management
Telecommunications
Training
Troubleshooting
Vendor Management

Ken Pickering Summary

Ken Pickering, based in Texas, United States, is currently a Lead Advanced Network Technical Support at AT&T. Ken Pickering brings experience from previous roles at Self Employed, DIRECTV and AT&T. Ken Pickering holds a 1996 - 2002 Bachelor's Science degree in Technical Management @ Devry University - Dallas. With a robust skill set that includes AI Productivity, AI Prompting, Accountability, Active Listening, Advising People and more. Ken Pickering has 2 emails and 3 mobile phone numbers on RocketReach.