Senior M365 engineer GCCH migration @ HireWell/Accenture Federal Services (March 2021 - August 2022)
O365 Senior IT Escalation Support Engineer @ Contract via Microsoft (February 2019 - December 2020)
O365 Senior IT Escalation Support Engineer @ Microsoft O365 via contract (October 2015 - December 2018)
911 Technical Systems Trainer @ (October 2014 - September 2015)
O365 Support Engineer @ implement.com (January 2011 - August 2014)
O365 deployment design and Technical Trainer @ implement.com (January 2011 - August 2014)
Customer Success Manager @ O365 IT Solutions, Inc., Implement.com, (January 2011 - August 2014)
Technical Lab Development SME @ TTSC (August 2008 - November 2010)
Director of Training and Director of IT @ CommPartners (September 2002 - August 2008)
E-Learning Courseware Design and Development SME @ (March 2006 - July 2008)
Courseware Developer and Technical Trainer @ (September 1998 - June 2002)
Technical Instructor @ New Horizons CLC (January 1995 - January 1997)
Ken Peterson Education
Microsoft Training
MCSE (MCSA, MCITP, MCTS, Network and System Administration/Administrator)
1995-2018
Colorado State University 1979-1981
John F.Kennedy H.S. 1970-1972
Ken Peterson Skills
Cisco Technologies
Cloud Computing
Communication
Data Center
Engineering
Integration
MPLS
Managed Services
Office 365
Online Backup
Private Cloud Deployment
Product Management
Remote Access
SIP
SaaS
Session Initiation Protocol (SIP)
Software as a Service (SaaS)
Telecommunications
Telephony
Tier 2 Help Desk Support
Unified Communications
Virtualization
VoIP
WAN
Windows Server
Wireless
Ken Peterson Summary
Ken Peterson, based in Fort Collins, CO, US, is currently a MS Teams Phone deployment engineer at Ethos Technologies. Ken Peterson brings experience from previous roles at AdvisoryCloud, O365 IT Solutions, Inc., iVision and HireWell/Accenture Federal Services. Ken Peterson holds a 1995 - 2018 MCSE in MCSA, MCITP, MCTS, Network and System Administration/Administrator @ Microsoft Training. With a robust skill set that includes Cisco Technologies, Cloud Computing, Communication, Data Center, Engineering and more. Ken Peterson has 2 emails and 2 mobile phone numbers on RocketReach.
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