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Ken Moss Location
Alexandria, VA, US
Ken Moss Work
Technology Program Manager - Operations and Service Desk @ (February 2025 - Present)
Service Desk Manager @ (October 2021 - February 2025)
Help Desk Manager @ (May 2018 - October 2021)
IT Coordinator @ (August 2007 - May 2018)
Network Engineer @ (November 2003 - August 2007)
Customer Support Specialist @ (September 2001 - November 2003)
Senior Program Manager @ (January 1996 - May 1999)
Ken Moss Education
James Madison University
Bachelor of Science (B.S.) (Political Science and Government)
1987-1992
Ken Moss Skills
Airwatch
Cherwell Service Management (CSM)
Electronic Plan Review
Employee Training
Endpoint Management
Field Service
Government
Help Desk Support
IT Infrastructure Management
IT Management
IT Project & Program Management
IT Service Delivery
IT Service Management
ITIL
ITSM
IVR
Information Technology
Integration
InvGate Asset Management
InvGate Service Management
LAN-WAN
MDM
Microsoft System Center Manager
Microsoft Teams
Mobile Technology
Office 365
Operations Administration
Operations Management
Permit Applications
Portables
Presentation Skills
Process Improvement
Procurement
Program Management
Project Management
ServiceNow
Strategic Planning
System Administration
VoIP
Windows 10
Ken Moss Summary
Ken Moss, based in Alexandria, VA, US, is currently a Technology Program Manager - Operations and Service Desk at City of Alexandria, Virginia. Ken Moss brings experience from previous roles at City of Alexandria, Virginia. Ken Moss holds a 1987 - 1992 Bachelor of Science (B.S.) in Political Science and Government @ James Madison University. With a robust skill set that includes Airwatch, Cherwell Service Management (CSM), Electronic Plan Review, Employee Training, Endpoint Management and more. Ken Moss has 1 emails and 1 mobile phone numbers on RocketReach.
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