Ken Luu Email

Investor Services - Team Leader @ Computershare Australia

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Ken Luu Location

Melbourne, VIC, AU

Ken Luu Work

Investor Services - Team Leader @ (August 2024 - Present)
Senior Broadband and Technical Operations Lead @ (November 2020 - July 2024)
Senior Technical and Broadband Operations Team Leader @ (October 2018 - November 2020)
Level 2 - Broadband Technical Subject Matter Expert @ (June 2015 - October 2018)
Triple Play Technical Consultant @ (February 2015 - May 2015)
Advanced - Technical Solutions Specialist @ (May 2014 - February 2015)
Senior Store Manager @ (March 2008 - March 2014)
Retail Store Manager @ (January 2007 - February 2008)
Store Manager in Training (2IC) @ (January 2003 - April 2007)

Ken Luu Education

La Trobe University
Bachelor’s Degree (Information Systems and Information Science)
2000-2002

Ken Luu Skills

Account Management
Accountability
Analytical Skills
Analytics
Attention to Detail
Back Office Operations
Building Trust
Business Relationship Building
Career Development Coaching
Career Management
Case Management
Case Management Services
Change Management
Collaborative Leadership
Collaborative Problem Solving
Communication
Corporate Communications
Creative Problem Solving
Cross-Cultural Communication Skills
Cross-functional Collaborations
Cross-functional Team Leadership
Cross-team Collaboration
Customer Engagement
Customer Experience
Customer Insight
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Representatives
Customer Service Training
Customer Support
Customer-Focused Service
Diagnose
Direct Sales
Fault Analysis
Fault Finding
Fault Isolation
Fault Management
Fault Resolution
Front Office Operations
High Performance Teams
IT Service Management
Interpersonal Communication
Interpersonal Relationships
Inventory Management
Knowledge Management
Leadership
Loss Prevention
Management
Marketing
Merchandising
Operating Systems
Operational Planning
Operations Management
People Development
Planning
Presentation Skills
Problem Management
Problem Solving
Product Knowledge
Project Management
Project Planning
Public Speaking
Recruiting
Relationship Building
Retail
Retail Sales
Sales
Self Learning
Self-Directed Learning
Self-Esteem
Self-Management
Self-confidence
Service Delivery
Stakeholder Engagement
Stakeholder Relations
Stakeholder Workshops
Store Management
Strategic Collaboration
Strategic Communications
Strategic Planning
Team Building
Team Leadership
Team Management
Team Motivation
Team Problem Solving
Team Spirit
Teamwork
Technical Support
Technology Integration
Telecommunications
Time Management
Training
Visual Communication
Visual Merchandising
Wireless Technologies
Written Communication

Ken Luu Summary

Ken Luu, based in Melbourne, VIC, AU, is currently a Investor Services - Team Leader at Computershare Australia. Ken Luu brings experience from previous roles at Foxtel Group. Ken Luu holds a 2000 - 2002 Bachelor’s Degree in Information Systems and Information Science @ La Trobe University. With a robust skill set that includes Account Management, Accountability, Analytical Skills, Analytics, Attention to Detail and more. Ken Luu has 2 emails on RocketReach.