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Ken Kaplan Location
Phoenix, AZ, US
Ken Kaplan Work
Program Manager @ (March 2022 - Present)
Principal Information Technology Consultant @ (May 2021 - January 2022)
Director of Professional Services @ (December 2020 - May 2021)
Program Management Director and Data Center and Storage and Cloud and Network and Security and Euc Consultant @ (March 2017 - August 2020)
Data Center Services Director and Senior Programs Manager @ (January 2015 - February 2017)
Global Program Manager @ (January 2014 - May 2014)
Senior Service Delivery and i.t. Manager @ (April 2008 - November 2012)
Senior i.t. Manager and Senior Programs Manager @ Affiliated Computer Services for Multiple Clients (July 2004 - April 2008)
Vice President - i.t. @ (October 2001 - July 2003)
i.t. Director @ (October 2000 - September 2001)
Project Manager @ Business Integration Group Cushman & Wakefield (May 2000 - August 2000)
i.t. Programs Manager - Southwest Region @ (January 1995 - January 2000)
Systems Manager @ (June 1991 - December 1994)
Ken Kaplan Education
Arizona State University
Bachelor Of Science (Computer Engineering)
Alhambra High School
Ken Kaplan Skills
Agile / Scrum Software Development
Analytical Skills
Articulate Communicator
Attention to Detail
BPO
Build Strong Relationships
Business Continuity
Business Intelligence
Business Management Solutions
Business Process Improvement
Business Systems
CMMS
CRM
Call Centers
Change Management
Client Requirements
Cloud Computing
Coaching & Mentoring
Communication
Conflict Resolution
Construction
Construction Management
Contract Negotiation
Cost Control
Cost Management
Critical Systems
Cross-functional Team Leadership
Cultural Sensitivity
Customer Satisfaction
Customer Service Management
Cybersecurity
Data Center
Data Privacy
Delivery Management
Disaster Recovery
English
Financial Modeling
IT Governance
IT Leadership
IT Management
IT Operations
IT Performance Management
IT Service Management
IT Strategy
ITIL
Incident Management
Infrastructure
Interpersonal Skills
Leadership
Manage Client Relationships
Mission Critical
Negotiation
Offshoring
Operations
Operations Management
Outsourcing
Performance Metrics
Post-Sales
Presentations
Problem Solving
Professional Services
Program Management
Project Control
Project Coordination
Project Delivery
Project Estimation
Project Management Office (PMO)
Project Management Software
Project Planning
Project Portfolio Management
Quality Processes
Relationship Building
Resource Planning
SDLC
SLAs
Salesforce.com
Security
Servers
Service Delivery
Service Desk
Site Operations
Site Specific
Six Sigma
Solution Architecture
Solutions Engineering
Standards / Compliance
Strategic Planning
Strategic Thinking
Strategy
Supervisory Skills
Team Building
Team Management
Teamwork
Telecommunications
Timelines
Vendor Management
Servers / Workstations
Backup Solutions
Network Architecture
Virtualization
Call Center
Workflow Applications
Ticketing Software
Solution Selling
New Business Development
Business Solutions
System Administration
Standards
Agile
Workstations
Scrum Software Development
Compliance
Cross Functional Team Leadership
Ken Kaplan Summary
Ken Kaplan, based in Phoenix, AZ, US, is currently a Program Manager at Paypal. Ken Kaplan brings experience from previous roles at Infosys, Seagate Technology, Tata Consultancy Services and Wipro. Ken Kaplan holds a Bachelor Of Science in Computer Engineering @ Arizona State University. With a robust skill set that includes Agile / Scrum Software Development, Analytical Skills, Articulate Communicator, Attention to Detail, BPO and more. Ken Kaplan has 1 emails on RocketReach.
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