Ken Hickey Email & Phone Number
Head of Solutions and Innovation @ Fuji Xerox Australia
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Ken Hickey Location
- Brisbane, QLD, AU
Ken Hickey Work
- Head of Solutions and Innovation @ (March 2026 - Present)
- Head of Operations @ (February 2023 - Present)
- Head of Business Process Solutions and Automation @ (October 2018 - January 2023)
- Head of Group Operations and Technology Centres @ (March 2015 - October 2018)
- Manager, Operations and Delivery @ Converga Pty Ltd (April 2012 - March 2015)
- Manager, Customer and Technical Support @ Converga Pty Ltd (October 2009 - March 2012)
- Southern Region Service Specialist @ (February 2009 - October 2009)
- Senior Membership Coordinator (Business and Science) @ CIWEM (The Chartered Institution of Water and Environmental Management) (June 2005 - February 2009)
- Team Leader - Monitoring Team @ Accident Advice Helpline (August 2002 - June 2005)
Ken Hickey Education
- Cork Institute of Technology
National Certificate (Business Studies (Marketing))
1999-2001 - National University of Singapore
Executive Education Program (Executive Leadership)
Ken Hickey Skills
- Artificial Intelligence (AI)
- BPO
- Business Analysis
- Business Process Improvement
- Business Transformation
- Business-to-Business (B2B)
- CRM
- Call Centers
- Change Management
- Cisco Technologies
- Commercial Operation
- Communication
- Customer Experience
- Customer Satisfaction
- Digital Strategy
- Digital Transformation
- Executive Coaching
- Financial Analysis
- IT Service Management
- IT Strategy
- ITIL
- ITIL Certified
- Leadership
- Managed Services
- Management
- Microsoft Azure
- Negotiation
- Operations Management
- Outsourcing
- P&L Management
- People Management
- Process Improvement
- Professional Services
- Project Delivery
- Project Management
- Robotic Process Automation (RPA)
- Service Delivery
- Service Delivery Management
- Solution Selling
- Stakeholder Management
- Team Leadership
- Teamwork
- Troubleshooting
- Vendor Management
- Web Applications
- Workforce Planning
- Public Speaking
- Sales
- Operations
- Social Media
- Customer Service
- Microsoft Excel
- Strategy
- Research
- Commercial
- Capture
Ken Hickey Summary
- Ken Hickey, based in Brisbane, QLD, AU, is currently a Head of Solutions and Innovation at FUJIFILM Business Innovation Australia. Ken Hickey brings experience from previous roles at FUJIFILM Business Innovation Australia, Canon Business Services Australia and Converga Pty Ltd. Ken Hickey holds a 1999 - 2001 National Certificate in Business Studies (Marketing) @ Cork Institute of Technology. With a robust skill set that includes Artificial Intelligence (AI), BPO, Business Analysis, Business Process Improvement, Business Transformation and more. Ken Hickey has 1 emails and 1 mobile phone numbers on RocketReach.
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