Ken Hay Email & Phone Number
VP and Head, North American Customer Contact Center Strategy, Operations and Transformation @ BMO
Ken Hay's Location
Toronto, ON, CA
Ken Hay's Work
- VP and Head, North American Customer Contact Center Strategy, Operations and Transformation @ BMO
- Senior Director, Canada Partnerships @ Capital One
- Senior Director, Servicing Operations @ Capital One
- Director, Servicing Operations @ Capital One
- Director, Customer Service Strategy, Design and Efficiency @ Capital One
- Director, Operations and Process Management @ Capital One
- Senior Manager, Operations and Process Management @ Capital One
- Manager, Collections and Recoveries Operations @ Capital One
- Manager, Operations Finance @ Capital One
- Senior Financial Analyst @ Capital One
Ken Hay's Education
- Schulich School of Business - York University
MBA (Finance and Real Estate)
2003 - 2005 - Concordia University
BComm (Marketing and Finance)
1998 - 2001
Ken Hay's Skills
- Banking
- Credit Cards
- Credit
- Credit Risk
- Loss Mitigation
- Financial Modeling
- Financial Analysis
- Finance
- Portfolio Management
- Management
Ken Hay's Summary
Ken Hay, based in Toronto, ON, CA, is currently a VP and Head, North American Customer Contact Center Strategy, Operations and Transformation at BMO Financial Group, bringing experience from previous roles at Capital One. Ken Hay holds a 2003 - 2005 MBA in Finance and Real Estate @ Schulich School of Business - York University. With a robust skill set that includes Banking, Credit Cards, Credit, Credit Risk, Loss Mitigation and more, Ken Hay contributes valuable insights to the industry. Ken Hay has 2 emails on RocketReach.
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