Senior Customer Success Manager @ (July 2019 - May 2022)
Support Manager @ DigitalRoute (May 2015 - June 2019)
Senior Support Engineer, Comverse, Inc. (Acquired by Amdocs) @ (July 1999 - May 2015)
Systems Analyst @ (January 1998 - June 1999)
Manager and Field Consultant @ (January 1996 - September 1997)
Project Manager @ Spa Development Company of Mexico, S.A. (January 1992 - January 1992)
Ken Friedman Education
Metropolitan State University of Denver
B.S. (Computer Information Systems)
1997-1998
University of Denver
M.A. (International Studies)
1992-1994
Boston University
B.A. (International Relations)
1987-1991
Ken Friedman Skills
Analysis
BSS
Billing Systems
Business Support System (BSS)
CRM
CRM software
Customer Relationship Management (CRM)
Databases
Integration
Issues Management
Management
Mobile Devices
Oracle
Project Management
Roaming
Software Development
Solaris
Telecommunications
Testing
Troubleshooting
Unix
Ken Friedman Summary
Ken Friedman, based in Atlanta, GA, US, is currently a Senior Customer Success Manager at Arcadia. Ken Friedman brings experience from previous roles at Urjanet, DigitalRoute, Amdocs and Evolving Systems. Ken Friedman holds a 1997 - 1998 B.S. in Computer Information Systems @ Metropolitan State University of Denver. With a robust skill set that includes Analysis, BSS, Billing Systems, Business Support System (BSS), CRM and more. Ken Friedman has 2 mobile phone numbers on RocketReach.
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