Ken Determan Email & Phone Number

Senior Staff Customer Success Manager @ Shield AI

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Ken Determan Location

Amersfoort, UT, NL

Ken Determan Work

2026 - now Senior Staff Customer Success Manager @ Shield AI
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2017 - 2026 Critical Incident Response Manager V, Global Support Organization @ Teradata
2015 - 2017 Manager Critical Support @ Teradata

2012 - 2015 Teradata Global Support Center Solution Engineer – Client Team @ Teradata
2000 - 2012 Regional Technical Support Specialist (Europe Middle East and Africa) @ Teradata
1998 - 2000 Worldwide Customer Service Standards and Technologies Network and Systems Management, Operations Manager @ NCR Corporation
1995 - 1998 Team Lead, Technical Support 2nd Level, @ AT&T (NCR's Computer Division Teradata)
1980 - 1993 Veteran @ United States Air Force

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Ken Determan Education

U.S. Air Force Institute of Technology
Logistics, Materials, and Supply Chain Management (Logistics, Materials, and Supply Chain Management)
Embry-Riddle Aeronautical University
Aviation Maintenance / Aerospace Engineering (Aviation Maintenance / Aerospace Engineering)
Chisholm High School

Ken Determan Skills

Teradata
Business Intelligence
Service Management

IT Service Management
ITIL
Service Delivery
SQL
Managed Services
Requirements Analysis
Aviation

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Ken Determan Summary

Ken Determan, based in Amersfoort, UT, NL, is currently a Senior Staff Customer Success Manager at Shield AI. Ken Determan brings experience from previous roles at Teradata. Ken Determan holds a Logistics, Materials, and Supply Chain Management in Logistics, Materials, and Supply Chain Management @ U.S. Air Force Institute of Technology. With a robust skill set that includes Teradata, Business Intelligence, Service Management, IT Service Management, ITIL and more. Ken Determan has 1 emails and 1 mobile phone numbers on RocketReach.

Ken Determan Emails

Found 1 emails

@shield.ai

Ken Determan Phone Numbers

Found 1 phone numbers

+31 6 5360XXXX

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