Director of Customer Operations @ (November 2017 - June 2020)
Chief Operations Officer @ (June 2014 - November 2017)
IT Director, Tascor and Capita Secure Border Services @ (October 2012 - June 2014)
Head of Professional Services @ (February 2012 - January 2013)
Head of Internal IT @ (December 2009 - December 2010)
Head of Information Systems Operations and Technical Architecture @ Defence Support Group (April 2008 - December 2009)
Technical Operations Manager @ (November 2004 - April 2008)
Information Systems Project Manager @ (January 2004 - November 2004)
Group IT Infrastructure Manager @ (January 2003 - September 2003)
Group IT Manager @ (January 2001 - January 2003)
Group IT Development Manager @ (February 1999 - January 2001)
Deputy Systems Manager @ (July 1997 - February 1999)
Nt Services Manager @ (July 1991 - July 1997)
Ken Day Education
Napier University
(Engineering)
1988-1991
Ken Day Skills
ISO 20000
IT Service Management
ISO 27001
Service Management
ITIL
Outsourcing
Project Delivery
Security
Management
Service Delivery
Solution Architecture
PRINCE2
Infrastructure
Governance
Sla
Stakeholder Management
IT Strategy
Active Directory
Enterprise Architecture
Service Improvement
Cloud Computing
Business Transformation
Managed Services
Incident Management
Data Center
BS25999
Business Continuity
IT Outsourcing
Citrix
Strategy
Business Process
Windows Server
System Deployment
Servers
Information Technology
Disaster Recovery
Change Management
Project Management
Professional Services
IT Management
Team Leadership
Social Media
Sales
Training
Business Strategy
PowerPoint
Customer Service
Ken Day Summary
Ken Day, based in Stoke Gifford, GB, is currently a Chief Operations Officer at Route 101. Ken Day brings experience from previous roles at Unify Communications, Eduserv and Capita. Ken Day holds a 1988 - 1991 Napier University. With a robust skill set that includes ISO 20000, IT Service Management, ISO 27001, Service Management, ITIL and more. Ken Day has 2 emails on RocketReach.
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