Ken Aponte Email & Phone Number

Vice President of Customer Operations @ Bloomerang

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Ken Aponte Location

Austin, TX, US

Ken Aponte Work

Vice President of Customer Operations @ (September 2025 - Present)
Head of Customer Success Operations @ (August 2024 - April 2025)
Advisor - Customer Success @ (January 2024 - August 2024)
Advisor - Customer Success @ (March 2023 - May 2023)
Vice President of Customer Success and Operations @ (December 2020 - January 2023)
Vice President, Professional Services and Customer Success @ (June 2017 - December 2020)
Senior Director, Professional Services and Customer Success @ (August 2013 - June 2017)
Management Consultant @ (September 2005 - September 2010)
Design Engineer, Engineering Management @ (December 2000 - July 2003)

Ken Aponte Education

Carnegie Mellon University - Tepper School of Business
Master of Business Administration - MBA
The University of Texas at Austin
Master of Science - MS (Computer Engineering)
Rochester Institute of Technology
Bachelor of Science - BS (Electrical and Electronics Engineering)

Ken Aponte Skills

SDLC
Strategic Planning
Strategy
Business Process Improvement
Program Management
Business Development
Start-ups
Business Analysis
Integration
Consulting
Cross-functional Team Leadership
Cloud Computing
Solution Architecture
Project Management
Software Development
Management Consulting
Vendor Management
Requirements Analysis
Process Engineering
Business Strategy
Account Management
Artificial Intelligence (AI)
B2B Software
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Service Management
Customer Success
Data Analysis
Enterprise Software
Leadership
Management
Operations Management
Product Adoption
Professional Services
Revenue Management
Service Delivery
Software Industry
Software as a Service (SaaS)
Strategic Hiring
Team Building
Technical Services
IT Strategy
Customer Relationship Management Crm
Customer Relations
Planning
Social Media
Cross Functional Team
Digital Strategy
Start Ups
Software As A Service Saas
Business Architecture
Telecommunications
Team Leadership
Process Improvement
Operations
Business Planning
Enterprise Architecture
Business Process
Cross Functional Team Leadership
Product Management
Customer Service
Business Case
Project Planning
Governance
SaaS
Product Development
Problem Solving
Security
Pre Sales
Services
CRM
Analysis
JAD
Client Contact
Market
IBM
Blades
Customer Requirements
PMO
Infrastructure
Reporting Systems
Shared Services
Vendors
Local Government
Sales
Freescale
Perl
Cost
Fortune 500
Scattering
Imagery
Finance
Mainframe
Driving
Business Administration
Savings
Adoption
Failure
FMCG
SSO
Construction
Business Requirements
Keywords
New Service
Enterprise Integration
Assessment
C Level
Texas
Sales Commission
Design
Science
Twitter
Customer Facing
Guiding
Programming Languages
Redundant
Spanish
Wellness
Use Case
PowerPoint
Publications
Business Transformation
Workflow
Quarter
Execution
Elimination
Microprocessors
Strategic Initiatives
System
Corporate Communications
Healthcare
Learning Solutions
Sage Act
Engineering
Engagements
Element
Branding
Fortune 100
Learning Management Systems
Strategies
Microsoft Excel
Testing
Microsoft Publisher
Printers
Virtual
Critical Systems
Solution
Hispanic
Operational Excellence
Documentation
Identity Management
Research
Internal Marketing
Reporting
Third Party Applications
Stakeholders
Constraints
Photocopier
Data Integration
Gap Analysis
Multi Functional
C
RFP
Motorola
Churn
Applications
Playstation
Debate
Communication
Verilog
Quality Assurance
Product Delivery
Workshops
Electricians
Marketing
Gaming
VBA
Document Management
Electrical Engineering
PowerPC
Business Intelligence
Technologist
Failure Analysis
Remediation
Pages
Project
Golang
Engagement
Analytics
DoD
Earth
Software Deployment
LinkedIn
Responsibility
Fortune
E Commerce
Retaining
Diamonds
Roadmap
International
Data Warehousing
Launch Support
Google Groups
Model Development
Portfolio
Product Requirements
Army
Scope Management
Investments
Consortium
Reference Architecture
South America
Software
Concurrent
Satellite
Multi Disciplinary Teams
Test Cases
Launches
Web Services
Pharmaceutics
Sony
Interviews
Budgets
Product Vision
Semiconductors
Tracks
Appraisals
Cost Benefit
Supply Chain
Computer Engineering
Large Projects
Evaluation
Chip
Commercialization
Prototype

Ken Aponte Summary

Ken Aponte, based in Austin, TX, US, is currently a Vice President of Customer Operations at Bloomerang. Ken Aponte brings experience from previous roles at Smarsh, Adobe, Further Advisory and Copper. Ken Aponte holds a Master of Business Administration - MBA @ Carnegie Mellon University - Tepper School of Business. With a robust skill set that includes SDLC, Strategic Planning, Strategy, Business Process Improvement, Program Management and more. Ken Aponte has 2 emails and 1 mobile phone numbers on RocketReach.