Kelson Juan Email & Phone Number
Director - Contact Center @ Hawaiian Telcom
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Kelson Juan Location
- Hawaii, United States
Kelson Juan Work
- 2023 -now Director - Contact Center @
- 2022 -2022 VP, Alternative Investments @
- 2018 -2022 Sr. Manager - eNOC Operations @
- 2016 -2017 Manager, eNOC Monitoring and Surveillance @
- 2015 -2016 Lead eNOC Specialist, Monitoring and Surveillance @
- 2014 -2015 eNOC Specialist @
- 2008 -2013 Connectivity Sales Manager @
- 2007 -2008 Customer Assistant Supervisor @
Kelson Juan Education
- James B Castle High School
High School Diploma (General Education)
1994-1998
Kelson Juan Skills
- Customer Service
- Microsoft Office
- Troubleshooting
- Leadership
- Team Building
- Inventory Management
- Loss Prevention
- Time Management
- Effective Communicator
- Problem Resolution
- Ability to Generate Business Leads and Growth
- Sales Event Management
- Telecommunications
- Voice over IP (VoIP)
- Customer Relationship Management (CRM)
- Retail
- Business Development
- Optical Transport Network (OTN)
- Fiber Optic Networks
- Management
- Team Leadership
- Networking
- Customer Experience
- Customer Relationship Management Crm
- OS X
- Visual Merchandising
- Social Media
- Public Speaking
- Computer Hardware
- Profit
- Sales
- Customer Retention
- Customer Satisfaction
- Store Management
- Process Improvement
- Merchandising
- Strategic Planning
- Sales Management
- Voice Over Ip Voip
- Microsoft Excel
- Windows 7
- Technical Support
- Wireless
- Retail Sales
- Store Operations
- Optical Transport Network Otn
- Broadband
- Multiprotocol Label Switching Mpls
- Sales Operations
- Vendor Management
- Program Management
- Marketing
- Cross Functional Team Leadership
- Training
- Internet Protocol Ip
- Project Management
- Coaching
- Marketing Strategy
- Wireless Technologies
- Inventory Control
- Integration
- Voice Over Ip
- Customer Relationship Management
- Optical Transport Network
Kelson Juan Summary
- Kelson Juan, based in Hawaii, United States, is currently a Director - Contact Center at Hawaiian Telcom. Kelson Juan brings experience from previous roles at Zynik Capital Corporation and Hawaiian Telcom. Kelson Juan holds a 1994 - 1998 High School Diploma in General Education @ James B Castle High School. With a robust skill set that includes Customer Service, Microsoft Office, Troubleshooting, Leadership, Team Building and more. Kelson Juan has 4 emails and 2 mobile phone numbers on RocketReach.
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