Kelly Witchen Email & Phone Number
Head of Client Experience @ North Street Creative
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Kelly Witchen Location
- Detroit, MI, US
Kelly Witchen Work
- Head of Client Experience @ (January 2025 - Present)
- Senior Customer Success Manager (SaaS) @ (August 2022 - January 2025)
- Lead Customer Success Manager (SaaS) @ (July 2021 - June 2022)
- Enterprise Customer Success Manager (SaaS) @ (February 2019 - July 2021)
- Account Manager (SaaS) @ (November 2016 - October 2018)
- Senior Project Manager @ (August 2011 - November 2016)
Kelly Witchen Education
- The Ohio State University
B.A. (English)
2006-2008
Kelly Witchen Skills
- Account Management
- Account Portfolio Management
- Analytical Skills
- Athletic Administration
- Athletics
- Attention to Detail
- Benchmarking
- Build Strong Relationships
- Business Case Preparation
- Business Development
- Business Requirements
- Business Reviews
- CSM
- Client Accounts
- Common Sense
- Communication
- Communication Training
- Community Development
- Consultations
- Consultative Approach
- Contact Center Technology
- Contract Negotiation
- Copy Editing
- Copywriting
- Creative Problem Solving
- Creative Strategy
- Creative Writing
- Cross-functional Team Leadership
- Customer Advocacy
- Customer Experience
- Customer Experience Management
- Customer Interaction
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Data Analysis
- Decision-Making
- Digital Copywriting
- Digital Education
- Direct Sales
- Editing
- Editorial Consulting
- English
- Enterprise Accounts
- Event Ticketing
- Executive Presentations
- Helping People
- Intercollegiate Athletics
- Journey Mapping
- Key Performance Indicators
- Leadership
- Manage Complex Projects
- Okta Identity Cloud
- Onboarding
- Operations
- Oral Communication
- Order Management
- Organization Skills
- Organizing Meetings
- Post-Sales
- Presentation Skills
- Print Production
- Problem Solving
- Product Adoption
- Product Demonstration
- Product Lifecycle Management
- Project Coordination
- Project Management
- Project Managers
- Project Plans
- Public Speaking
- Publications
- Publishing
- Quantitative Research
- Relationship Building
- Reporting Metrics
- Research Skills
- Sales Management
- Sales Meetings
- Sales Processes
- Sales Strategy
- Service-Level Agreements (SLA)
- Sports Management
- Sports Operations
- Strategy
- Strategy Implementation
- Technology Implementation
- Timelines
- Training
- Training Plans
- Troubleshooting
- Video
- Web Authoring
- Web Content
- Web Content Writing
- Workflow Management
- Writing
- Research
- InDesign
- LaTeX
- Advertising
- Social Media
- Marketing
- Microsoft Word
- Graphic Design
Kelly Witchen Summary
- Kelly Witchen, based in Detroit, MI, US, is currently a Head of Client Experience at North Street Creative. Kelly Witchen brings experience from previous roles at Lokalise, Vector, TechSmith Corporation and Atypon. Kelly Witchen holds a 2006 - 2008 B.A. in English @ The Ohio State University. With a robust skill set that includes Account Management, Account Portfolio Management, Analytical Skills, Athletic Administration, Athletics and more. Kelly Witchen has 2 emails and 1 mobile phone numbers on RocketReach.
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