Chief Technology Officer, Contact Center Technology @ (September 2016 - February 2020)
Senior Vice President, Consumer Contact Center and Voice Technology @ (December 2014 - August 2016)
Mvp, Card Operations @ (June 2012 - October 2014)
Mvp, It @ (February 2009 - June 2012)
Assistant Vice President, It @ (March 2008 - February 2009)
It Vice President @ (May 2002 - December 2005)
Engineering Director @ CMG Telecommuications (January 2001 - January 2002)
Engineering Director @ (January 1999 - January 2001)
Director, Quality Assurance @ (January 1995 - January 1999)
Kelly Phillips Education
William & Mary
Doctor of Philosophy (Computer Science)
1994
University of Virginia
Masters (Computer Science)
1989
University of Richmond
Bachelor of Science (Biology)
1986
Kelly Phillips Skills
Integration
Disaster Recovery
SDLC
EAI
IT Strategy
Portfolio Management
Enterprise Architecture
Requirements Analysis
Vendor Management
Process Improvement
IT Management
Data Warehousing
Business Intelligence
Quality Assurance
ASP.NET
Business Analysis
Software Project Management
C#
Program Management
ERP
Agile Methodologies
Project Management
Cloud Computing
PMO
Solution Architecture
ITIL
Requirements Gathering
Software Development
Agile Project Management
PMP
Software Development Life Cycle (SDLC)
Business Process Improvement
Strategic Planning
Software Development Life Cycle Sdlc
Research
Social Media
Software Development Life Cycle
Kelly Phillips Summary
Kelly Phillips, based in Mountain City, TN, US, is currently a Senior Vice President, Technology Executive - Customer Data at Bank of America. Kelly Phillips brings experience from previous roles at Wells Fargo, Bank of America and Capital One. Kelly Phillips holds a Doctor of Philosophy in Computer Science @ William & Mary. With a robust skill set that includes Integration, Disaster Recovery, SDLC, EAI, IT Strategy and more. Kelly Phillips has 1 emails and 2 mobile phone numbers on RocketReach.
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