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Kelly Lyons Location
Brisbane City, QLD, AU
Kelly Lyons Work
Head of Unified Communications @ (June 2024 - Present)
Global Product Manager – Telephony and Contact Centre @ (July 2021 - June 2024)
Platform Product Manager - Contact Centre @ (November 2019 - June 2021)
Contact Center Specialist - Flight Centre Technology @ (May 2017 - November 2019)
Workforce Management and Call Routing Team Leader @ (February 2012 - August 2016)
Contact Centre Reporting Analyst @ (November 2010 - March 2011)
Kelly Lyons Education
Moreton Bay College 1990-1995
Kelly Lyons Skills
Customer Satisfaction
Call Centers
Management
Operations Management
Process Improvement
Customer Service
Leadership
Kelly Lyons Summary
Kelly Lyons, based in Brisbane City, QLD, AU, is currently a Head of Unified Communications at Auto & General Australia. Kelly Lyons brings experience from previous roles at Flight Centre Travel Group. Kelly Lyons holds a 1990 - 1995 Moreton Bay College. With a robust skill set that includes Customer Satisfaction, Call Centers, Management, Operations Management, Process Improvement and more. Kelly Lyons has 3 emails on RocketReach.
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