Kelly Disera Email & Phone Number
Director, Chicagoland Call Center @ Associated Urological Specialists, LLC
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Kelly Disera Location
- Chicago, IL, US
Kelly Disera Work
- 2020 -now Director, Chicagoland Call Center @
- 2020 -2025 Call Center Operations Manager and Patient Navigation Manager @
- 2025 -now Sortation Associate @
- 2019 -2021 Long Term Substitute Teacher @
- 2019 -2019 Consumer and Patient Marketing @
- 2018 -2018 Resource Manager - Project Management @
- 2016 -2017 Operations Manager and Coverage Determinations Site Lead @ Cigna-HealthSpring
- 2014 -2016 Manager,Central Scheduling,Surgery Pre-cert and Pre-Op testing,Insurance Verification @
- 2012 -2014 Director of Operations @ MedEx Direct
- 2010 -2011 Director of Member Services @
- 2009 -2010 Consultant - Operations Director @ Health Management Corporation
Kelly Disera Education
- Wilmington University
Master of Business Administration (Business Administration)
- UW-Stout Polytechnic
B.S. (Hotel and Restaurant Management)
-
Diploma (General Studies)
Kelly Disera Skills
- Operations Management
- Customer Retention
- Workforce Management
- Performance Management
- Call Center
- Customer Relations
- Customer Service
- Customer Satisfaction
- Customer Experience
- Team Building
- Leadership
- Call Centers
- Management
- Process Improvement
- Healthcare
- Vendor Management
- Strategy
- Cross-functional Team Leadership
- Strategic Planning
- Program Management
- Training
- Coaching
- Leadership Development
- CRM
- Recruiting
- Quality Assurance
- Start-ups
- Project Planning
- Project Management
- Employee Benefits
- Executive Management
- New Business Development
- Employee Training
- Time Management
- Negotiation
- Business Process Improvement
- Change Management
- Account Management
- Managed Care
- Policy
- Product Development
- Team Leadership
- Insurance
- Human Resources
- Budgets
- Medicare
- Analysis
- Banking
- Risk Management
- Business Analysis
- Maritme
- Sales
- Start Ups
- Dredging
- Operations
- Machinery
- Microsoft Excel
- Amphibious Excavators
- Cross Functional Team Leadership
Kelly Disera Summary
- Kelly Disera, based in Chicago, IL, US, is currently a Director, Chicagoland Call Center at Associated Urological Specialists. Kelly Disera brings experience from previous roles at Associated Urological Specialists, Amazon DSP, LINCOLNWAY COMMUNITY HIGH SCHOOL DISTRICT #210 and AMITA Health. Kelly Disera holds a Master of Business Administration in Business Administration @ Wilmington University. With a robust skill set that includes Operations Management, Customer Retention, Workforce Management, Performance Management, Call Center and more. Kelly Disera has 4 emails and 3 mobile phone numbers on RocketReach.
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Kelly Disera
Director, Chicagoland Call Center
Chicago, IL, US
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