Kelli N Email & Phone Number
Director of Patient Services @ Herself Health
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Kelli N Location
- Country Club Hills, IL, US
Kelli N Work
- Director of Patient Services @ (October 2023 - Present)
- Executive Director Customer Experience and Training @ (November 2021 - October 2023)
- Director-Contact Center Operations @ Oak Street Health (August 2017 - November 2021)
- Manager Call Center @ Discovery Health Partners (March 2016 - November 2016)
- Director-Call Center @ (September 2013 - February 2016)
- Team Lead II and Officer @ PNC Bank (April 2008 - August 2012)
- Customer Advocate @ AT&T (March 1995 - April 2008)
Kelli N Education
- Illinois State University
- Robert Lindblom Technical HS
Kelli N Skills
- Multi-Unit Operations
- Omni-Channel Management
- Project Implementation
- Leadership Development
- Data Analysis
- Budget Management
- Healthcare
- Analytical Skills
- Training and Development (HR)
- Contact Center Management
- Training
- Strategic Planning
- Service Delivery
- Customer Service
- Customer Experience
- Customer Retention
- Relationship Management
- Driving Results
- Risk Management
- Change Management
- Performance Management
- Coaching
- Leadership
- Operations Management
- Account Management
- Management
- Vendor Management
- Process Improvement
- Cross-functional Team Leadership
- Call Center
- B2B
- Team Leadership
- Forecasting
- Employee Engagement
- Program Management
- Business Analysis
- Project Management
- New Business Development
- Contract Negotiation
- Employee Relations
- Sales
- Salesforce.com
- Telecommunications
- Project Planning
- Workforce Management
- Team Building
- Employee Training
- Analysis
Kelli N Summary
- Kelli N, based in Country Club Hills, IL, US, is currently a Director of Patient Services at Herself Health. Kelli N brings experience from previous roles at Thriveworks, Oak Street Health, Discovery Health Partners and Consumers Credit Union, Illinois. Kelli N holds a Illinois State University. With a robust skill set that includes Multi-Unit Operations, Omni-Channel Management, Project Implementation, Leadership Development, Data Analysis and more. Kelli N has 3 emails and 2 mobile phone numbers on RocketReach.
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