Kelley Mitchell Email & Phone Number
SO MCD Service Operations Director @ Aetna, a CVS Health Company
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Kelley Mitchell Location
- Charleston, WV, US
Kelley Mitchell Work
- SO MCD Service Operations Director @ (November 2020 - Present)
- East Region Pod Leader MD and NY and VA and WV @ (May 2018 - November 2020)
- Service Operations Manager @ (July 2016 - May 2018)
- Vice President @ Central Distributing Company (May 1976 - February 1989)
- Interplan Service Supervisor @ (July 2002 - July 2016)
Kelley Mitchell Education
- Marshall University
(Business Administration and Management, General)
1977-1979 - Charleston Catholic High School
Graduate (College Prep)
1974-1977
Kelley Mitchell Skills
- Call Center monitoring via Symposium, CC6, CCPulse.
- Blue2
- Nasco Customer Service Workstation
- Some experience with Business Objects
- Verint
- Medical Claims Processing
- Medical Terminology
- Insurance
- Leadership
- Business Analysis
- Employee Benefits
- Project Management
- Call Centers
- Process Improvement
- Health Insurance
- Medicare
- Customer Service
- Vendor Management
- Visio
- Access
- Customer Satisfaction
- Claim
- Business Process Improvement
- Contact Centers
- Microsoft Access
- Call Center Monitoring Via Symposium
- Ccpulse
- Medical Claims
- Call Center Monitoring
- Cc6
- Nasco Customer Service
Kelley Mitchell Summary
- Kelley Mitchell, based in Charleston, WV, US, is currently a SO MCD Service Operations Director at Aetna, a CVS Health Company. Kelley Mitchell brings experience from previous roles at Aetna, a CVS Health Company, Central Distributing Company and CareFirst BlueCross BlueShield. Kelley Mitchell holds a 1977 - 1979 Marshall University. With a robust skill set that includes Call Center monitoring via Symposium, CC6, CCPulse., Blue2, Nasco Customer Service Workstation, Some experience with Business Objects, Verint and more. Kelley Mitchell has 2 emails and 1 mobile phone numbers on RocketReach.
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