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Kelley Mitchell Location
Charleston, WV, US
Kelley Mitchell Work
2020 -now SO MCD Service Operations Director @
2018 -2020 East Region Pod Leader MD and NY and VA and WV @
2016 -2018 Service Operations Manager @
2002 -2016 Interplan Service Supervisor @
1976 -1989 Vice President @ Central Distributing Company
Kelley Mitchell Education
Marshall University
(Business Administration and Management, General)
1977-1979
Charleston Catholic High School
Graduate (College Prep)
1974-1977
Kelley Mitchell Skills
Call Center monitoring via Symposium, CC6, CCPulse.
Blue2
Nasco Customer Service Workstation
Some experience with Business Objects
Verint
Medical Claims Processing
Medical Terminology
Insurance
Leadership
Business Analysis
Employee Benefits
Project Management
Call Centers
Process Improvement
Health Insurance
Medicare
Customer Service
Vendor Management
Visio
Access
Customer Satisfaction
Claim
Business Process Improvement
Contact Centers
Microsoft Access
Call Center Monitoring Via Symposium
Ccpulse
Medical Claims
Call Center Monitoring
Cc6
Nasco Customer Service
Kelley Mitchell Summary
Kelley Mitchell, based in Charleston, WV, US, is currently a SO MCD Service Operations Director at Aetna, a CVS Health Company. Kelley Mitchell brings experience from previous roles at Aetna, a CVS Health Company, CareFirst BlueCross BlueShield and Central Distributing Company. Kelley Mitchell holds a 1977 - 1979 Marshall University. With a robust skill set that includes Call Center monitoring via Symposium, CC6, CCPulse., Blue2, Nasco Customer Service Workstation, Some experience with Business Objects, Verint and more. Kelley Mitchell has 2 emails and 1 mobile phone numbers on RocketReach.
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