Kelley Gilbert Email & Phone Number
Director @ Maximus
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Kelley Gilbert Location
- Washington, DC, US
Kelley Gilbert Work
- 2021 -now Director @
- 2020 -2021 Senior Program Manager @
- 2020 -2020 Senior Operations Manager @
- 2018 -2020 Program Manager @
- 2017 -2018 Survey Center Operations Manager @
- 2016 -2017 Strategic Director of Global Call Center Operations @
- 2009 -2014 Director of Care Operations @
- 2006 -2009 Regional Director, Research Operations @
- 2002 -2006 Assistant Vice President, Member Services @
- 2002 -2003 Director of Customer Operations @
- 1999 -2002 Director of Call Center Operations @
- 1996 -1999 Executive Director, Call Center Operations @
Kelley Gilbert Education
- Frostburg State University
MBA (Finance)
Kelley Gilbert Skills
- Call Center
- Cross-functional Team Leadership
- Customer Service
- Leadership
- Account Management
- Vendor Management
- Process Improvement
- Call Centers
- Sales
- Management
- Forecasting
- Sales Operations
- CRM
- Team Building
- Personnel Management
- Recruiting
- Banking
- Project Management
- Time Management
- Budgets
- Sales Management
- Operations Management
- Strategy
- Strategic Planning
- Training
- Program Management
- Team Leadership
- Business Analysis
- Business Process Improvement
- Cross Functional Team
- Cross Functional Team Leadership
Kelley Gilbert Summary
- Kelley Gilbert, based in Washington, DC, US, is currently a Director at Maximus. Kelley Gilbert brings experience from previous roles at Maximus and IMPAQ International. Kelley Gilbert holds a MBA in Finance @ Frostburg State University. With a robust skill set that includes Call Center, Cross-functional Team Leadership, Customer Service, Leadership, Account Management and more. Kelley Gilbert has 2 emails and 1 mobile phone numbers on RocketReach.
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