Kellen Powell Email & Phone Number
Head of Customer Support @ Gust
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Kellen Powell Location
- Austin, TX, US
Kellen Powell Work
- Head of Customer Support @ (December 2019 - Present)
- Senior Customer Support Manager @ (October 2016 - December 2019)
- Senior Customer Support Manager @ (February 2014 - October 2016)
- Customer Support Manager @ (August 2012 - February 2014)
- QA | Support Specialist @ (March 2011 - August 2012)
- Concert and Event Production Manager @ Freelance (January 2008 - August 2012)
- Writer @ Ion Magazine (March 2008 - January 2012)
- Film Production @ Vancouver Film Industry (January 2008 - January 2011)
- Store Manager @ Independent Flixx (January 2005 - January 2010)
- Humour Editor @ The Peak: SFU's Student Newspaper (January 2005 - January 2008)
Kellen Powell Education
- General Assembly
Product Management 10-Week Course (Computer Software and Media Applications)
2016-2017 - Simon Fraser University
B.F.A (Film Production Major Communications Minor)
2004-2008 - University of Southern California
Summer Intensive Course - Cinema Television (Film)
2003-2003
Kellen Powell Skills
- Help Desk Support
- Customer Support
- Team Management
- Digital Media
- Strategic Communications
- Agile Methodologies
- Business Development
- Technical Support
- Change Management
- Product Management
- Product Development
- Customer Satisfaction
- Customer Insight
- Technical Writing
- Software Documentation
- Customer Relationship Management (CRM)
- Product Lifecycle Management
- Product Launch
- Performance Management
- Project Management
- Hiring
- Client Relations
- Cross-functional Team Leadership
- Team Leadership
- Customer Service
- Stakeholder Management
- Cross-team Collaboration
- Customer Issue Management
- Intercom
- Zendesk
- Live Support
- OKR
- Help Desk Implementation
- Software as a Service (SaaS)
- Feature Prioritization
- Software Product Management
- Pricing Strategy
- Release Management
- Online support
- Problem Solving
- Troubleshooting
- Interpersonal Skills
- Customer Success
- Video Production
- Angel Investing
- Customer Relationship Management Crm
- Great
- Copywriting
- Video
- Microsoft Excel
- Cross Functional Team Leadership
- Public Speaking
- Video Editing
- Blogging
- Research
- Quality Assurance
- Sales
- Social Media
- Strategic Planning
- Music Journalism
- Promotions
- Media Production
- Microsoft Office
- Final Cut Pro
- Creative Writing
- Cross Team Collaboration
- Has Errors
Kellen Powell Summary
- Kellen Powell, based in Austin, TX, US, is currently a Head of Customer Support at Gust. Kellen Powell brings experience from previous roles at Gust. Kellen Powell holds a 2016 - 2017 Product Management 10-Week Course in Computer Software and Media Applications @ General Assembly. With a robust skill set that includes Help Desk Support, Customer Support, Team Management, Digital Media, Strategic Communications and more. Kellen Powell has 2 emails and 2 mobile phone numbers on RocketReach.
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