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Keith Wallace Location
Ottobrunn, BY, DE
Keith Wallace Work
2020 -now Senior Vice President Global Customer Services @
2018 -2020 Enterprise Support Manager @
2013 -2018 Vice President Customer Care @
2012 -2013 Director Customer Support @
2008 -2012 Senior IT and Operations Manager @
2005 -2008 Global Service Delivery Manager @
2001 -2005 Senior Director IT and Support Services @
2000 -2001 Project Manager and Consultant - Kenan Systems @ LUCENT TECHNOLOGIES
1998 -2000 Service Manager @
1987 -1998 Different Positions @
Keith Wallace Education
Technische Hochschule Würzburg-Schweinfurt (THWS)
Dipl.-Ing.(FH) (Electrical Engineering)
1983-1987
Keith Wallace Skills
Agile Methoden
Team Leadership
Amazon Web Services (AWS)
DevOps
Agile Methodologies
Kanban
ITIL
Outsourcing
IT Service Management
IT Management
Service Delivery
Integration
Strategy
IT Operations
Project Management
Software Project Management
IT Strategy
IT Outsourcing
Knowledge Management
COBIT
Change Management
Customer Relationship Management (CRM)
Service Management
Microsoft Azure
Terraform
JIRA
SaaS
Oracle
SQL
SharePoint
Microsoft SQL Server
Ansible
Microsoft Excel
MySQL
Leadership
Team Management
Management
Customer Support
Problem Solving
OKR
Confluence
Billing Systems
Service Level Management
Application Lifecycle Management
Application Support
Balanced Scorecard
IaC
Windows Server
Google Cloud Platform (GCP)
Cybersecurity
Business Process
Telecommunications
Governance
Telecommunications Billing
People Management
CRM
Application Management
Global Application Support
Microsoft CRM
Customer Portal
Microsoft Dynamics CRM
Perl
Powershell
HTML
Managed Hosting
Intranet
Customer Relationship Management Crm
Software Project
Events
Workshops for Godly Character
Crmvertex
Modesty Workshops for Young Ladies of Faith
Customer Success Management
Unit Studies on Discipling Young Hearts
Application Lifecycle
Tea Parties
Global Application
Lessons on Etiquette
Amazon Web Services Aws
Ms Crm Portal
Customer Relationship Management
Amazon Web Services
Keith Wallace Summary
Keith Wallace, based in Ottobrunn, BY, DE, is currently a Senior Vice President Global Customer Services at EXTEDO. Keith Wallace brings experience from previous roles at Amazon Web Services, EXTEDO and Telefonica Germany Partner Services GmbH. Keith Wallace holds a 1983 - 1987 Dipl.-Ing.(FH) in Electrical Engineering @ Technische Hochschule Würzburg-Schweinfurt (THWS). With a robust skill set that includes Agile Methoden, Team Leadership, Amazon Web Services (AWS), DevOps, Agile Methodologies and more. Keith Wallace has 2 emails and 1 mobile phone numbers on RocketReach.
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