Keith Stearns Email & Phone Number
Director Workforce Management @ Blue Cross and Blue Shield of Minnesota
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Keith Stearns Location
- Gaylord, MN, US
Keith Stearns Work
- 2019 -now Director Workforce Management @
- 2014 -2019 Manager Workforce Planning @
- 2012 -2019 Sr. Workforce Planning Analyst @ BlueCross BlueShield MN
- 2010 -2012 Workforce Planning Manager @
- 2001 -2010 Workforce Operations Supervisor @ Young America
- 2004 -2009 ROCC Supervisor @ Young America
- 1999 -2001 Operations Analyst @ Young America
Keith Stearns Education
- Southwest Minnesota State University
Mathematics (Math, Computer Science)
1995-1999
Keith Stearns Skills
- Process Improvement
- Call Center
- Vendor Management
- Workforce Management
- Customer Satisfaction
- Performance Management
- Call Centers
- Customer Service
- BPO
- Forecasting
- Outsourcing
- Strategic Planning
- Microsoft Excel
- Marketing
- SQL
Keith Stearns Summary
- Keith Stearns, based in Gaylord, MN, US, is currently a Director Workforce Management at Blue Cross and Blue Shield of Minnesota. Keith Stearns brings experience from previous roles at Blue Cross and Blue Shield of Minnesota, BlueCross BlueShield MN, United Health Group and Young America. Keith Stearns holds a 1995 - 1999 Mathematics in Math, Computer Science @ Southwest Minnesota State University. With a robust skill set that includes Process Improvement, Call Center, Vendor Management, Workforce Management, Customer Satisfaction and more. Keith Stearns has 2 emails and 2 mobile phone numbers on RocketReach.
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