Keith Stearns Email & Phone Number
Director Workforce Management @ Blue Cross and Blue Shield of Minnesota
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Keith Stearns Location
- Gaylord, MN, US
Keith Stearns Work
- Director Workforce Management @ (December 2019 - Present)
- Manager Workforce Planning @ (May 2014 - December 2019)
- Sr. Workforce Planning Analyst @ BlueCross BlueShield MN (August 2012 - December 2019)
- Workforce Planning Manager @ (March 2010 - August 2012)
- Workforce Operations Supervisor @ Young America (June 2001 - January 2010)
- ROCC Supervisor @ Young America (January 2004 - January 2009)
- Operations Analyst @ Young America (January 1999 - January 2001)
Keith Stearns Education
- Southwest Minnesota State University
Mathematics (Math, Computer Science)
1995-1999
Keith Stearns Skills
- Process Improvement
- Call Center
- Vendor Management
- Workforce Management
- Customer Satisfaction
- Performance Management
- Call Centers
- Customer Service
- BPO
- Forecasting
- Outsourcing
- Strategic Planning
- Microsoft Excel
- Marketing
- SQL
Keith Stearns Summary
- Keith Stearns, based in Gaylord, MN, US, is currently a Director Workforce Management at Blue Cross and Blue Shield of Minnesota. Keith Stearns brings experience from previous roles at Blue Cross and Blue Shield of Minnesota, BlueCross BlueShield MN, United Health Group and Young America. Keith Stearns holds a 1995 - 1999 Mathematics in Math, Computer Science @ Southwest Minnesota State University. With a robust skill set that includes Process Improvement, Call Center, Vendor Management, Workforce Management, Customer Satisfaction and more. Keith Stearns has 2 emails and 2 mobile phone numbers on RocketReach.
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