Keith Pope Email & Phone Number
Vice President Customer Experience @ Wonder
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Keith Pope Location
- Seattle, WA, US
Keith Pope Work
- Vice President Customer Experience @ (June 2025 - Present)
- Sr. Director - Player Experience, Community + Trust and Safety Operations @ (June 2022 - May 2025)
- Vice President, Customer Experience @ (December 2017 - June 2022)
- Sr. Manager, Customer Experience and Principal Launch Manager @ (December 2012 - December 2017)
- Sr. Service Delivery Mgr. - GCR @ (January 2008 - November 2012)
- Sr. Supportability Manager @ (October 2003 - January 2008)
Keith Pope Skills
- Analytical Skills
- Annual Budgeting
- Benchmarking
- Budget Management
- Business Analysis
- Business Development
- Business Insights
- Business Intelligence
- Business Process
- Business Process Improvement
- Call Centers
- Change Management
- Cloud Computing
- Communication
- Contact Centers
- Cross-functional Team Leadership
- Customer Advocacy
- Customer Education
- Customer Experience
- Customer Interaction
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Enterprise Software
- Executive Leadership
- Expert relationship builder
- Financial Management
- Global Operations
- IT Operations
- IT Service Management
- IT Strategy
- Key Metrics
- Key Performance Indicators
- Leadership
- Management
- Management Of International Teams
- Microsoft Technologies
- Net Promoter Score
- New Product Rollout
- Operational Efficiency
- Operational Excellence
- Operational Strategy
- Outcome Measures
- Outsourcing
- PMP
- People Management
- Problem Solving
- Process Improvement
- Processes Development
- Product Management
- Program Management
- Project Management
- Relationship Building
- Release Management
- Requirements Analysis
- Resolving Issues
- Resource Allocation
- Service Delivery
- Service Management
- SharePoint
- Social Media
- Software Project Management
- Software as a Service (SaaS)
- Stakeholder Engagement
- Strategic Communications
- Strategic Leadership
- Strategic Planning
- Strategic Vision
- Strategy
- System Deployment
- System Performance
- Team Building
- Team Cohesion
- Team Development
- Team Leadership
- Team Management
- Technology Evaluation
- Training
- Vendor Management
- Workforce Management
Keith Pope Summary
- Keith Pope, based in Seattle, WA, US, is currently a Vice President Customer Experience at Wonder. Keith Pope brings experience from previous roles at Epic Games, Twitch, Amazon and Microsoft China, Shanghai. With a robust skill set that includes Analytical Skills, Annual Budgeting, Benchmarking, Budget Management, Business Analysis and more. Keith Pope has 3 emails and 3 mobile phone numbers on RocketReach.
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