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Keith Parsons Location
Owings Mills, MD, US
Keith Parsons Work
2026 -now Customer Service Manager @
2024 -2025 Quality Assurance and Confirmation Manager @
2022 -2025 Confirmation Department Manager @
2020 -2022 Call Center Supervisor @
2018 -2020 Call Center Team Lead @
2016 -2018 Manager, Tier One Help Desk @
2015 -2016 Assistant Call Center Manager @
2014 -2015 Outbound Call Center Supervisor @
Keith Parsons Education
University of Maryland Global Campus
Bachelor's Degree (Graduating after the summer 2015 semester.)
2009-2015
University of Maryland Global Campus
Project Management (Received a Certificate in )
2009-2010
Keith Parsons Skills
Customer Retention
Spreadsheets
Business Analysis
Direct Sales
Business Strategy
Customer Service Systems
Quality Assurance
Customer Experience
Compensation
Call Centers
Customer Satisfaction
Contact Center Management
Call Center
Contact Centers
Account Management
Project Management
Telecommunications
Sales
Project Planning
Strategic Planning
Vendor Management
Budgets
Testing
Software Documentation
Data Analysis
Selling
Social Media
Recruiting
Trend Forecasting
Trend Analysis
Data Entry
Computer Literacy
Salesforce.com
Process Scheduler
Microsoft Office
Microsoft Excel
Management
Coaching
Team Building
Customer Service
Team Leadership
Employee Training
Call Center Administration
Networking
Process Improvement
Small Business Marketing
Customer
Telecommuting
Contact Center Operations
Queue Management
High Level Of Accuracy
Note Taking
Customer Relationship Management (CRM)
Time Management
Leadership
Customer Support
Keith Parsons Summary
Keith Parsons, based in Owings Mills, MD, US, is currently a Customer Service Manager at League Outfitters. Keith Parsons brings experience from previous roles at Long Home and Window Nation. Keith Parsons holds a 2009 - 2015 Bachelor's Degree in Graduating after the summer 2015 semester. @ University of Maryland Global Campus. With a robust skill set that includes Customer Retention, Spreadsheets, Business Analysis, Direct Sales, Business Strategy and more. Keith Parsons has 4 emails and 2 mobile phone numbers on RocketReach.
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