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Keith Nix Location
Mesquite, TX, US
Keith Nix Work
Service Management Lead @ (April 2019 - Present)
Service Management Manager @ Unisys (January 2018 - April 2019)
Service Manager @ NTT DATA Services (formerly DELL Services) (August 2011 - December 2017)
IT Project Coordinator @ (February 2009 - August 2011)
Account Manager @ (January 2008 - February 2009)
Service Desk Team Lead @ Perot Systems Corporation (August 2005 - January 2008)
Service Desk Agent @ Perot Systems Corporation (February 2005 - August 2005)
Help Desk Support Technician @ ACS, a Xerox Company (June 2003 - December 2003)
Keith Nix Education
ITT Technical Institute
Associate of Applied Science (Information Technology, Computer Network Systems Degree Program)
2002-2004
Keith Nix Skills
Microsoft Excel
ITIL Certified
IT Service Management
Service Desk
Customer Service
Crystal Reports
Microsoft Word
ITIL
Help Desk Support
XP
Management
Windows XP
IT Operations
SharePoint
Windows 7
BMC Remedy
Windows
Software Documentation
Computer Hardware
Information Technology
Disaster Recovery
Incident Management
Technical Support
Service Delivery
IT Management
Troubleshooting
System Administration
Active Directory
Data Center
Microsoft Technologies
Leadership
Training
Stability
Project Management
Keith Nix Summary
Keith Nix, based in Mesquite, TX, US, is currently a Service Management Lead at NTT DATA. Keith Nix brings experience from previous roles at Unisys, NTT DATA Services (formerly DELL Services) and SPEED FC. Keith Nix holds a 2002 - 2004 Associate of Applied Science in Information Technology, Computer Network Systems Degree Program @ ITT Technical Institute. With a robust skill set that includes Microsoft Excel, ITIL Certified, IT Service Management, Service Desk, Customer Service and more. Keith Nix has 4 emails and 2 mobile phone numbers on RocketReach.
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