2012 -2014 QUALITY ASSURANCE and RELEASE MANAGER @
2005 -2012 Technical Support Manager @
Keith Mullen Skills
Technical Support
Enterprise Software
Operations Management
Agile Methodologies
Product Management
Software Quality Assurance
Test Planning
Cloud Computing
Software Development
Test Automation
Customer Relationship Management (CRM)
Integration
Project Management
Business Process Improvement
Business Development
Business Analysis
Program Management
Account Management
Strategic Planning
Start-ups
Software Project Management
Business Intelligence
Budgeting
Project Planning
Troubleshooting
Quality Assurance
Software Development Life Cycle (SDLC)
Vendor Management
Software as a Service (SaaS)
SaaS
XML
Salesforce.com
Microsoft Office
Microsoft Excel
Windows
Microsoft Word
Computer Hardware
Effective Communications
Cross-functional Team Leadership
Management
Team Leadership
Leadership
Customer Service
Team Building
Team Management
Business Relationship Management
Mentoring
Networking
Job Search Strategies
Career Management
Keith Mullen Summary
Keith Mullen, based in California, United States, is currently a IT Helpdesk Engineer at BC Networks, Inc.. Keith Mullen brings experience from previous roles at TeamLogicIT, Cisco and Self Employed. With a robust skill set that includes Technical Support, Enterprise Software, Operations Management, Agile Methodologies, Product Management and more. Keith Mullen has 2 emails and 1 mobile phone numbers on RocketReach.
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