2011 -2014 Senior Director Customer Services and Support @
2007 -2011 Senior Director of Customer Service @
1994 -2007 Director of Customer Service @
Keith Miller Education
University of Missouri Trulaske College of Business
BS (Business Administration)
1986-1988
Keith Miller Skills
Presentations
Customer Loyalty
Contact Centers
Capacity Planning
Budgeting
Enablement
Market Segmentation
Onboarding
Sales Metrics
Performance Tuning
Key Performance Indicators
Analytical Skills
Training
Retention Strategies
Customer Onboarding
Budget Management
Customer Satisfaction
Customer Engagement
Communication Training
Critical Thinking
Team Development
Account Expansion
Software as a Service (SaaS)
Problem Solving
Organization Skills
Metrics Driven
Communication
Skill Development
Performance Motivation
Team Motivation
Upselling
Cross-Selling
Workflow Optimization
Team Management
Financial Performance
Subject Matter Experts
Strategic Thinking
Customer Advocacy
Direct Sales
Business Reviews
Process Improvement
New Business Development
Customer Service
Wireless
Team Building
Product Management
Cross-functional Team Leadership
Operations Management
Salesforce.com
Product Marketing
Transportation
Account Management
Strategy
CRM
Sales Management
Contract Negotiation
Start-ups
Business Development
Keith Miller Summary
Keith Miller, based in Kansas City, MO, US, is currently a Vice President of Customer Success at Pedigree Technologies. Keith Miller brings experience from previous roles at IntelliShift, Omnitracs and Rand McNally. Keith Miller holds a 1986 - 1988 BS in Business Administration @ University of Missouri Trulaske College of Business. With a robust skill set that includes Presentations, Customer Loyalty, Contact Centers, Capacity Planning, Budgeting and more. Keith Miller has 2 emails and 3 mobile phone numbers on RocketReach.
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