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Keith Miles Location
Rincón, Puerto Rico
Keith Miles Work
Senior Manager, Digital Strategy and Issues Management @ (May 2024 - Present)
Community Management Lead @ (October 2023 - May 2024)
VP, Head of Social Media Servicing @ (November 2019 - June 2023)
VP, Strategy and Innovation for Social Media Servicing @ (January 2016 - November 2019)
Control Officer Senior Associate @ (February 2014 - December 2015)
Assistant Vice President and Communication Specialist Team Lead @ (October 2012 - February 2014)
Assistant Vice President and Performance Analyst @ (November 2011 - October 2012)
Training Officer @ (November 2009 - November 2011)
Senior Policy and Procedure Specialist @ (May 2007 - November 2009)
Training Specialist @ (June 2005 - May 2007)
Customer Service Specialist @ (January 2005 - June 2005)
Keith Miles Education
National University 2012-2016
Keith Miles Skills
Community Management
Data Analysis
Employee Training
Training
Product Management
Scrumban
Agile Methodologies
Microsoft PowerPoint
Strategic Leadership
Analytical Skills
Training & Development
Change Management
People Development
Strategy
Public Speaking
Microsoft Excel
Microsoft Office
Leadership
Team Management
Operational Efficiency
Strategic Thinking
Problem Solving
Strategic Communications
Strategic Planning
Operations Management
Corporate Social Media
Social Media Communications
Presentation Skills
Written Communication
Communication
New Technology Evaluation
Team Leadership
Customer Experience
Vendor Management
Critical Thinking
Social Media
Mentoring
Management
Coaching
Process Improvement
Reporting & Analysis
Risk Management
Training Delivery
Instructional Design
Call Centers
Customer Service
Non-profit Volunteering
Project Management
Financial Services
Team Building
Large Group Facilitation
Loan Servicing
SharePoint Designer
Banking
SharePoint
Microsoft Infopath
Reporting And Analysis
Procedure Creation
Logistics
Customer Retention
Mortgage Banking
Business Development
Mortgage Lending
Visio
InfoPath
Software Documentation
Advertising
Technical Writing
Process Mapping
Electronics Repair
Performance Analysis
Mortgage Servicing
Business Process Mapping
Analysis
Workshop Facilitation
Performance Management
Access
Business Process Improvement
Keith Miles Summary
Keith Miles, based in Rincón, Puerto Rico, is currently a Senior Manager, Digital Strategy and Issues Management at Johnson & Johnson. Keith Miles brings experience from previous roles at Johnson & Johnson and JPMorgan Chase & Co.. Keith Miles holds a 2012 - 2016 National University. With a robust skill set that includes Community Management, Data Analysis, Employee Training, Training, Product Management and more. Keith Miles has 4 emails and 4 mobile phone numbers on RocketReach.
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