Keith McCord Email & Phone Number
Co-Founder and Audio Engineer
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Keith McCord Location
- New York, NY, US
Keith McCord Work
- 2026 -now Co-Founder and Audio Engineer @ White Meadow Digital
- 2024 -2026 Director, Customer Support @
- 2022 -2024 Director, Customer Experience @
- 2021 -2022 Director of Pharmacy Experience @
- 2018 -2021 Sr. Manager of Pharmacy Experience @
- 2017 -2018 Group Manager, Shipping and Delivery Support @
- 2015 -2017 Manager, Customer Care @ Quidsi Inc. (an Amazon Company)
- 2013 -2015 Supervisor, Customer Care @ Quidsi Inc. (an Amazon Company)
- 2013 -2013 Customer Care Associate @ Quidsi Inc. (an Amazon Company)
- 2012 -2013 Pharmacy Technician @
- 2001 -2012 Pharmacy Technician and Front-end Manager @ Dittmar's Pharmacy
Keith McCord Education
- New Jersey City University
Master of Business Administration (MBA) (Organizational Management and Leadership)
2015-2017 - New Jersey City University
Bachelor of Science (Business Administration and Management, General)
2009-2012 - SAE Institute North America
Diploma (Audio Engineering)
2004-2005 - St. Peter's College
(Economics)
2002-2004 - Saint Peter's University
(Economics)
2002-2004
Keith McCord Skills
- Healthcare
- Interactive Voice Response (IVR)
- Scorecard
- Budgeting
- Customer Engagement
- Cost Reduction
- Contact Center Operations
- CRM Integration
- Contact Center Strategy
- Strategic Thinking
- Operations Management
- Contact Centers
- Operational Efficiency
- Strategic Planning
- Coaching
- Customer Relationship Management (CRM)
- Team Performance
- Customer Surveys
- Cross-functional Collaborations
- Performance Metrics
- Coaching & Mentoring
- Net Promoter Score
- Operations
- Quality Management
- Key Performance Indicators
- Customer Satisfaction (CSAT)
- Contact Center Management
- Capacity Planning
- Forecasting
- Team Leadership
- Workforce Management
- Analytical Skills
- Voice of the Customer
- Strategy
- Product Service
- Customer Support
- Service-Level Agreements (SLA)
- Customer Service
- Microsoft Office
- Team Management
- Business Strategy
- New Business Development
- Business Process Design
- Customer Experience
- Customer Satisfaction
- Problem Solving
- Microsoft Excel
- Leadership
- Training
- Management
- Writing
- Communicating
- Drums
- Driving
- Bowling
- Mac OS X
- Apple
- Windows
- Music
- Pharmacy Operations
- Sales Process
- Communication
- Pharmacists
- Pharmacy
- Time Management
- PowerPoint
- OS X
- Pharmacy Automation
- Inventory Management
- Data Entry
- Outlook
- Retail
- Microsoft Word
- Marketing
- Social Media
- Telephone Skills
- Public Speaking
- Interviews
- Teamwork
- Team Building
- User Experience
- Photoshop
Keith McCord Summary
- Keith McCord, based in New York, NY, US, is currently a Co-Founder and Audio Engineer at White Meadow Digital. Keith McCord brings experience from previous roles at Roadie, Mojo and Capsule. Keith McCord holds a 2015 - 2017 Master of Business Administration (MBA) in Organizational Management and Leadership @ New Jersey City University. With a robust skill set that includes Healthcare, Interactive Voice Response (IVR), Scorecard, Budgeting, Customer Engagement and more. Keith McCord has 2 emails and 1 mobile phone numbers on RocketReach.
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