Keith Mak Email
Incident Manager @ BNP Paribas
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Keith Mak Location
- Hong Kong
Keith Mak Work
- Incident Manager @ (September 2024 - Present)
- Incident and Problem Manager and Data Analyst and Visualization Specialist @ (April 2021 - Present)
- Global Incident and Problem Manager, Production Services - Group Functions IT @ (September 2017 - March 2021)
- Service Delivery Manager, Production Services - Finance IT and Risk IT @ (July 2009 - August 2017)
- PMO Manager and Project Manager - Finance IT @ (March 2006 - June 2009)
- Business Analyst @ (January 2000 - February 2006)
- Incident and Problem Manager and Data Analytics Manager @ UBS AG (January 2021 - June 2024)
Keith Mak Education
- The Chinese University of Hong Kong
M. Phil (Computer Science)
- The Chinese University of Hong Kong
B. Sc (Statistics)
- HKU SPACE
Nutrition Sciences
Keith Mak Skills
- AI Agents
- AI for Business
- AI for Cybersecurity
- Alteryx
- Analytics
- Artificial Intelligence (AI)
- Business Continuity
- Change Management
- Chinese
- Client Services
- Communication
- Crisis Management
- Customer Service
- Cybersecurity
- Cybersecurity Incident Response
- DAX
- Data Analysis
- Data Governance
- Data Mining
- Data Modeling
- Data Models
- Data Privacy
- Data Strategies
- Data Transformation
- Data Visualization
- Database Queries
- Databases
- Digital Forensics
- General Data Protection Regulation (GDPR)
- IT Operations
- ITIL
- Incident Management
- Incident Response
- Investment Banking
- Key Performance Indicators
- Linux
- Machine Learning
- Major Incident Management
- Microsoft Office
- Microsoft Power BI
- Microsoft Power Query
- Nutrition
- Nutritional Counseling
- Operational Risk
- Outsourcing
- PMO
- PowerBI
- Predictive Analytics
- Problem Management
- Problem Solving
- Process Excellence
- Product Security
- Production Management
- Program Design
- Project Management
- Python (Programming Language)
- Responsible AI
- Risk Management
- SQL
- SQLite
- Scripting
- Security Incident Response
- Service Management
- ServiceNow
- Shell Scripting
- Site Reliability Engineering
- Spoken English
- Stakeholder Management
- Tableau
- Threat & Vulnerability Management
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- User Training
- Vendor Management
Keith Mak Summary
- Keith Mak, based in Hong Kong, is currently a Incident Manager at BNP Paribas. Keith Mak brings experience from previous roles at UBS. Keith Mak holds a M. Phil in Computer Science @ The Chinese University of Hong Kong. With a robust skill set that includes AI Agents, AI for Business, AI for Cybersecurity, Alteryx, Analytics and more. Keith Mak has 1 emails on RocketReach.
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