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Keith Long Location
Clermont, FL, US
Keith Long Work
Director - Support Operations at Infor @ (July 2022 - Present)
Senior Manager - Customer Support @ (October 2011 - September 2022)
Director of Customer Care and Product Support @ (September 2004 - October 2011)
Customer Support Manager @ Computer Associates (eventually spun off as TriSyn Group) (October 1996 - September 2004)
Customer Support Specialist and Account Manager @ (January 1994 - January 1996)
Keith Long Education
Webster University
MBA (Master of Business Administration)
1998-2000
Rutgers University
Bachelor's in Economics & Minor in Finance
1981-1986
Hunterdon Central High School 1978-1981
Keith Long Skills
Banking
Business Analysis
Business Development
Business Intelligence
Business Requirements
Call Center
Call Centers
Customer Engagement
Customer Relations
Customer Retention
Customer Satisfaction
Customer Service
Customer Support
Documentation
Enterprise Software
Management
Process Improvement
Product Management
Project Management
Quality Assurance
Requirements Analysis
SaaS
Software Documentation
Software Implementation
Vendor Management
Support
Product Support
Training
Product Development
Banking Software
Keith Long Summary
Keith Long, based in Clermont, FL, US, is currently a Director - Support Operations at Infor at Infor. Keith Long brings experience from previous roles at Infor, Infor - TriSyn Group, Computer Associates (eventually spun off as TriSyn Group) and Kirchman Corporation. Keith Long holds a 1998 - 2000 MBA in Master of Business Administration @ Webster University. With a robust skill set that includes Banking, Business Analysis, Business Development, Business Intelligence, Business Requirements and more. Keith Long has 6 emails and 4 mobile phone numbers on RocketReach.
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