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Keith Long Location
Clermont, FL, US
Keith Long Work
2022 -now Director - Support Operations at Infor @
2011 -2022 Senior Manager - Customer Support @
2004 -2011 Director of Customer Care and Product Support @
1996 -2004 Customer Support Manager @ Computer Associates (eventually spun off as TriSyn Group)
1994 -1996 Customer Support Specialist and Account Manager @
Keith Long Education
Webster University
MBA (Master of Business Administration)
1998-2000
Rutgers University
Bachelor's in Economics & Minor in Finance
1981-1986
Hunterdon Central High School 1978-1981
Keith Long Skills
Customer Service
Banking
Vendor Management
Enterprise Software
Software Documentation
Business Analysis
Product Management
Project Management
Business Intelligence
Call Center
Business Requirements
Call Centers
SaaS
Process Improvement
Customer Relations
Documentation
Software Implementation
Business Development
Management
Quality Assurance
Customer Satisfaction
Customer Retention
Customer Engagement
Customer Support
Requirements Analysis
Support
Product Support
Training
Product Development
Banking Software
Keith Long Summary
Keith Long, based in Clermont, FL, US, is currently a Director - Support Operations at Infor at Infor. Keith Long brings experience from previous roles at Infor, Infor - TriSyn Group, Computer Associates (eventually spun off as TriSyn Group) and Kirchman Corporation. Keith Long holds a 1998 - 2000 MBA in Master of Business Administration @ Webster University. With a robust skill set that includes Customer Service, Banking, Vendor Management, Enterprise Software, Software Documentation and more. Keith Long has 5 emails and 1 mobile phone numbers on RocketReach.
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