Keith Hanks Email & Phone Number
Senior Customer Success Strategist @ SuccessOps Institute
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Keith Hanks Location
- Atlanta, GA, US
Keith Hanks Work
- Senior Customer Success Strategist @ (May 2024 - Present)
- Customer Success Advisory Board Member @ (February 2025 - Present)
- Customer GTM Advisor (Fractional) @ (September 2024 - Present)
- Director, Customer Success @ (August 2022 - April 2024)
- Sr. Customer Success Manager @ (October 2021 - July 2022)
- Customer Success Operations, Growth Architect @ (October 2015 - September 2021)
- Agency Relationship Manager, Partner Channel @ (January 2013 - September 2015)
- Account Director, SEO @ (February 2010 - December 2012)
- Sr. Account Manager @ (October 2007 - January 2010)
- Sales Operations Specialist @ (July 2004 - July 2007)
- Online Edit Contractor @ (March 2007 - June 2007)
- Registered Representative | Life and Health Insurance and Financial Services @ (November 2002 - July 2004)
- Walt Disney World Intern, College Campus Representative @ (May 2001 - May 2003)
Keith Hanks Education
- Providence College
Master of Business Administration - MBA
- Bryant University
Bachelor of Business Administration - BBA (Marketing)
Keith Hanks Skills
- Customer Success
- Digital Transformation
- Risk Management
- search marketing
- Growth Hacking
- Retention Strategies
- Clean Rooms
- IT Enabled Business Transformation
- User Training
- Agency Relations
- Contract Negotiation
- Digital Media
- rollworks
- AdRoll
- End User Training
- Technical Support
- Technical Documentation
- Renewals
- Upselling
- Cross-Selling
- Customer Support
- Partner Relationship Management
- Request for Proposal (RFP)
- Agency Agreements
- Contractual Agreements
- Business Reviews
- Customer Segmentation Strategy
- Salesforce Marketing Cloud
- Salesforce.com Consulting
- IT Transformation
- Business Process Improvement
- Digital Marketing Innovations
- Renewal Retention
- Revenue & Profit Growth
- Marketing Campaign Design
- Google Analytics
- Retail Marketing
- Team Building
- Communication
- Subject Matter Experts
- Creative Problem Solving
- Cross-functional Team Leadership
- Gainsight
- Business Requirements
- Onboarding
- Business Case Preparation
- Agile Methodologies
- Key Performance Indicators
- Presentations
- Consultative Selling
- Analytical Skills
- Business Development
- Training
- Team Leadership
- Customer Satisfaction
- CSM
- Customer Service
- Leadership
- Account Marketing
- Digital Marketing
- Customer Experience
- Lead Generation
- Email Marketing
- Online Marketing
- SEO
- Web Analytics
- SEM
- CRM
- Marketing
- Digital Strategy
- B2B
- Interactive Marketing
- Strategy
- B2B Marketing
- Analytics
- Content Management
- Sales
- E-commerce
- Mobile Marketing
- Web Design
- Content Strategy
- Sales Enablement
- Sales Operations
- Marketing Strategy
- Strategic Planning
- Project Management
- Business Process Design
- Customer Engagement
- Salesforce.com
- SaaS
- Google Adwords
- Pardot
- Management
- Problem Solving
- Marketing Automation
- B2C
- Customer Experience Design
- Account Management
- Artificial Intelligence (AI)
- Change Management
- Channel Partners
- Customer Experience Management
- Customer Loyalty
- Go-to-Market Strategy
- IT Strategy
- Organizational Culture
- Product Adoption
- Product Support
- Program Launch
- Program Management
- Project Delivery
- Relationship Building
- Service Delivery
- Software as a Service (SaaS)
- Direct Marketing
- Website Redesign
- ExactTarget
- Microsoft Office
- Finance
- Legal
- Digital Agency
- Technology
- Eloqua
- Email Marketing Software
- Pre Sales
- Silverpop Engage
- Selling
- Contracts
- B2C marketing
- E Commerce
- Staff Mentoring
- Responsys Interact
- Copywriting
- Profit and Loss Management
- Silverpop
- Marketo
- Group Presentations
- Multi Channel Marketing
- Search Engine Positioning
- Agency Leadership
- Income Statement
- Web Marketing
- Integrated Marketing
- Lead Scoring
- Agency Development
- Up Selling
- Social Media
- Social Media Marketing
- Business Strategy
- Cross Functional Team Leadership
- Tradeshow Planning
- Business Analysis
- Management Consulting
Keith Hanks Summary
- Keith Hanks, based in Atlanta, GA, US, is currently a Senior Customer Success Strategist at Hanks & Friends, LLC d/b/a SuccessOps Institute. Keith Hanks brings experience from previous roles at Atlanta Customer Success Network, VinoBarrel, Epsilon and RollWorks, a division of NextRoll. Keith Hanks holds a Master of Business Administration - MBA @ Providence College. With a robust skill set that includes Customer Success, Digital Transformation, Risk Management, search marketing, Growth Hacking and more. Keith Hanks has 2 emails and 3 mobile phone numbers on RocketReach.
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