Managing Partner @ 3rd Coast Internet (February 2015 - July 2018)
Project and Process Manager @ (February 2006 - January 2015)
Operations Manager @ (January 2002 - January 2006)
Retail Store Manager @ All Pro Audio (March 2001 - May 2002)
Keith Gross Education
Lamar University
(Business Administration and Management, General)
1994-1996
Nederland High School
High School Diploma (General Studies)
1991-1994
Keith Gross Skills
Strategic Leadership
Stakeholder Relations
Operational Strategy
Connectivity
Analytical Skills
Budget Management
Strategic Planning
Wireless
Call Center
Telecommunications
Program Management
Sales
Retail Category Management
Project Management
Process Improvement
Process Control
Process Management
Business Process Improvement
Call Centers
Cross-functional Team Leadership
Customer Experience
CDMA
PMP
Coaching
Customer Satisfaction
Mobile Devices
Training
Forecasting
Leadership
Vendor Management
PMO
Management
Cellular Communications
Product Management
Team Leadership
New Business Development
Customer Retention
CRM
Six Sigma
Wireless Technologies
Contact Centers
Cross Functional Team Leadership
Change Management
Keith Gross Summary
Keith Gross, based in Orange, TX, US, is currently a Vice President of Operations and Customer Service at Rural Telecommunications of America (RTA). Keith Gross brings experience from previous roles at Rural Telecommunications of America (RTA), Southern Broadband, LLC, 3rd Coast Internet and Sprint Corp.. Keith Gross holds a 1994 - 1996 Lamar University. With a robust skill set that includes Strategic Leadership, Stakeholder Relations, Operational Strategy, Connectivity, Analytical Skills and more. Keith Gross has 2 emails and 1 mobile phone numbers on RocketReach.
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