Keith Donaldson Email & Phone Number
Senior Director - Business Transformation and Analytics @ Five9
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Keith Donaldson Location
- Pensacola, FL, US
Keith Donaldson Work
- Senior Director - Business Transformation and Analytics @ (January 2021 - Present)
- Senior Director - Ps Wfo Implementation and Custom Report Development @ (August 2019 - Present)
- Director - Professional Services @ (November 2016 - Present)
- Program Manager - Professional Services @ (June 2015 - November 2016)
- Senior Manager, Global Services Pmo @ (January 2014 - June 2015)
- Senior Technology Program and Project Manager @ (January 2011 - March 2012)
- Senior Program and Project Manager @ (November 2009 - January 2011)
- Senior Project Manager @ Tuvox (December 2007 - December 2009)
- Senior IT Program and Project Management @ (October 2005 - December 2007)
- Speech Application Specialist @ (December 2004 - October 2005)
- Senior Manager - Automation Design and Implementation @ (January 2003 - December 2004)
- Manager Automated Network Services @ (July 2000 - July 2003)
- Manager - Automated Caller Solutions @ (February 1996 - July 2000)
- Residential and Commercial Customer Service Representative @
Keith Donaldson Education
- University of Colorado
(Music, History)
1985-1985 - University of Denver
(Music)
1983-1985 - Round Lake Sr High School 1978-1982
Keith Donaldson Skills
- Customer Relationship Management Crm
- Call Center
- Software As A Service Saas
- Telecommunications
- Vendor Management
- Process Improvement
- Enterprise Architecture
- Contact Centers
- Program Management
- Professional Services
- Telephony
- MS Project
- Enterprise Software
- Business Process Improvement
- SaaS
- Management
- See 4+See Less
- Project Management
- PMP
- Software Development
- Pre Sales
- Call Centers
- Solution Architecture
- Integration
- CRM
- Customer Relationship Management
- Software as a Service
Keith Donaldson Summary
- Keith Donaldson, based in Pensacola, FL, US, is currently a Senior Director - Business Transformation and Analytics at Five9. Keith Donaldson brings experience from previous roles at Five9 and Liveops. Keith Donaldson holds a 1985 - 1985 University of Colorado. With a robust skill set that includes Customer Relationship Management Crm, Call Center, Software As A Service Saas, Telecommunications, Vendor Management and more. Keith Donaldson has 3 emails and 2 mobile phone numbers on RocketReach.
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