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Keith Dockray Location
Randolph, NJ, US
Keith Dockray Work
Chief Executive Officer @ (July 2026 - Present)
Director of Operations, Product Development and Customer Success @ (June 2024 - July 2026)
Director of Operations @ (November 2023 - June 2024)
Senior Director of Operations, Managed Services @ (January 2018 - September 2023)
(SPS was acquired by ConvergeOne) Senior Director, Managed Services @ (January 2017 - January 2018)
Director, Technical Services @ (October 2013 - December 2016)
Manager, Technical Service Center @ (August 2010 - October 2013)
(Consultedge was acquired by SPS) Technical Account Supervisor @ (August 2008 - August 2010)
Advanced Systems Technician and Software Specialist @ (August 2006 - August 2008)
Keith Dockray Education
Ramapo College of New Jersey
(Project Management)
E-Tek Training Institute
(Computer Systems Networking and Telecommunications)
County College of Morris
Associate of Science (A.S.) (Computer Science)
Keith Dockray Skills
Sales Operations
Startups
Software as a Service (SaaS)
Customer Success
ITIL Process Implementation
Operations Management
Managed Services
IT Service Management
Service Operations
Service Delivery
Support Services Management
Service-now.com
IT Outsourcing
Avaya Aura
Microsoft Certified Professional
Incident Management
Problem Management
Change Management
CAB
Lean Six Sigma
Unified Communications
CompTIA Network+ Certified
Help Desk Institute
Call Center
Network Monitoring Tools
NOC
Contact Center Management
Reporting & Analysis
Business Strategy
Tactical Operations
Project Management
Business Process Improvement
Scrum
Quality Assurance
Data Center Operations
IT Infrastructure Operations
IT Operations
Availability
Capacity Management
XaaS
Agile Methodologies
IT Operations Management
Private Clouds
COBIT
Quality Assurance Processes
ITIL Certified
Avaya Technologies
Keith Dockray Summary
Keith Dockray, based in Randolph, NJ, US, is currently a Chief Executive Officer at Infinity Software. Keith Dockray brings experience from previous roles at Infinity Software, LendSuite Software and ConvergeOne. Keith Dockray holds a Ramapo College of New Jersey. With a robust skill set that includes Sales Operations, Startups, Software as a Service (SaaS), Customer Success, ITIL Process Implementation and more. Keith Dockray has 2 emails and 1 mobile phone numbers on RocketReach.
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