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Keith Conway Location
Lapworth, GB
Keith Conway Work
2020 -now ServiceNow Platform Architect @
2018 -2020 ServiceNow Service and Solution Architect @
2016 -2018 Service Desk Operations Manager @
2016 -2018 Service Centre Service Assurance Manager @
2014 -2016 Incident, Problem and Change Lead (National Trust) SC Cleared @
2013 -2014 Incident and Problem Management Team Leader @
2012 -2013 Incident and Problem Manager @
2011 -2012 IT Service Desk Team Leader @
2010 -2011 IT Analyst @
Keith Conway Education
Bishop Challoner RC School 1994-1999
Keith Conway Skills
IT Strategy
Information Technology
Technology
Windows Server
Help Desk Support
SAP
SharePoint
Citrix
Active Directory
IT Outsourcing
Infrastructure
Service Desk
ITIL
Data Center
Windows
Networking
Microsoft Exchange
Troubleshooting
Incident Management
Service Desk Management
Vendor Management
Team Management
Team Leadership
System Administration
Quality Assurance
Operations
IT Operations
Managed Services
Business Process
BMC Remedy
Network Administration
Change Management
Disaster Recovery
Training
Sla
Windows 7
Storage
Technical Support
Service Management
PRINCE2
Project Management
Outsourcing
Security
ITIL v3 Foundations Certified
Service Improvement
Service Delivery
Servers
Cloud Computing
Services
VMware
Problem Management
Integration
IT Management
IT Service Management
Keith Conway Summary
Keith Conway, based in Lapworth, GB, is currently a ServiceNow Platform Architect at SCC. Keith Conway brings experience from previous roles at SCC. Keith Conway holds a 1994 - 1999 Bishop Challoner RC School. With a robust skill set that includes IT Strategy, Information Technology, Technology, Windows Server, Help Desk Support and more. Keith Conway has 3 emails on RocketReach.
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