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Keith Call Location
Rochester, NY, US
Keith Call Work
2011 -now Director of Global Shared Services @
2009 -2011 National Deputy Director: Operations @ Vangent, Inc.
2004 -2009 Director of Operations and Director of Call Center @
2001 -2004 Call Center Service Relations Manager @
1990 -2001 Call Center Manager @ Franklin Covey Co.
Keith Call Education
University of Utah
BA
1990-1994
Keith Call Skills
Workforce Management
Call Center
Call Centers
Process Improvement
BPO
Operations Management
Training
Customer Satisfaction
Team Building
Leadership
Vendor Management
Program Management
Microsoft Office
Management
Research
Public Speaking
Business Process Improvement
Keith Call Summary
Keith Call, based in Rochester, NY, US, is currently a Director of Global Shared Services at Carestream Health. Keith Call brings experience from previous roles at Vangent, Inc., ADP, EDS, an HP Company and Franklin Covey Co.. Keith Call holds a 1990 - 1994 BA @ University of Utah. With a robust skill set that includes Workforce Management, Call Center, Call Centers, Process Improvement, BPO and more. Keith Call has 3 emails and 1 mobile phone numbers on RocketReach.
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