Keith Affeld Email & Phone Number
Contact Center Manager @ Point Breeze Credit Union
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Keith Affeld Location
- Baltimore, MD, US
Keith Affeld Work
- Contact Center Manager @ (December 2024 - Present)
- Call Center Supervisor @ Associated Administrators, LLC (October 2013 - December 2024)
- Call Center Assistant Supervisor @ Associated Administrators, LLC (May 2011 - October 2013)
- Call Center Team Leader and Trainer @ Associated Administrators, LLC (November 2010 - May 2011)
- Call Center Phone Representative @ Associated Administrators, LLC (September 2004 - November 2010)
- Medical Claims Examiner @ Associated Administrators, LLC (April 2003 - September 2004)
- General Liability and Automobile Claims Representative @ (September 1999 - April 2003)
Keith Affeld Skills
- Call Center Development
- Call Distribution Software - iCore BroadWorks - Voice Over Private Internet
- Certified in COBRA Training
- Completed "The Role of a Supervisor" Training
- Customer Satisfaction
- Data Entry
- Developement of Company Mission Statement
- Job Coaching
- Leadership Mentoring
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Outlook
- Reasoning Skills
- Team Motivation
- Time & Attendance
- Time Management
Keith Affeld Summary
- Keith Affeld, based in Baltimore, MD, US, is currently a Contact Center Manager at Point Breeze Credit Union. Keith Affeld brings experience from previous roles at Associated Administrators, LLC. With a robust skill set that includes Call Center Development, Call Distribution Software - iCore BroadWorks - Voice Over Private Internet, Certified in COBRA Training, Completed "The Role of a Supervisor" Training, Customer Satisfaction and more. Keith Affeld has 3 emails and 1 mobile phone numbers on RocketReach.
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