Kees Graveland Email
Senior Application Consultant Genesys and Verint @ Frontline NL
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Kees Graveland Location
- Amsterdam, NH, NL
Kees Graveland Work
- Senior Application Consultant Genesys and Verint @ (January 2018 - Present)
- Application Managed Services engineer @ (January 2015 - January 2017)
- IT Support Engineer @ (January 2012 - January 2015)
- Senior application engineer @ (January 1999 - January 2011)
- Service engineer Aspect @ CCS @ (January 1996 - January 1999)
- 2nd line fieldengineer @ (January 1992 - January 1996)
- Fieldengineer and testengineer @ (January 1988 - January 1992)
Kees Graveland Education
- ITIL III Foundation @ Ultracomp 2011-2011
- Christiaan Huygensschool MTS
(Electronics)
1979-1982 - Chr. Mavo Kralingen
(4)
1976-1979
Kees Graveland Skills
- VoIP
- PBX
- Call Center
- CTI
- Telecommunications
- Hardware
- ACD
- Troubleshooting
- ITIL
- Aspect
- SIP
- Telephony
- IP
- TCP/IP
- ISDN
- Windows
- Network Administration
- Routing
- Ericsson PBX
- Cosmocom managed Contact Center
- CIC
- Call Centers
- WAN
- Unified Communications
- Contact Centers
- H.323
- Voice Over Ip Voip
- Voice Over Ip
Kees Graveland Summary
- Kees Graveland, based in Amsterdam, NH, NL, is currently a Senior Application Consultant Genesys and Verint at Frontline NL. Kees Graveland brings experience from previous roles at Verint Netherlands, Tele-Train / Verint, KPN Newtel Essence(Getronics) and KPN. Kees Graveland holds a 2011 - 2011 ITIL III Foundation @ Ultracomp. With a robust skill set that includes VoIP, PBX, Call Center, CTI, Telecommunications and more. Kees Graveland has 1 emails on RocketReach.
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