Kayla Arp Email & Phone Number
Director of Member Support Operations @ Performance Predictions
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Kayla Arp Location
- Cartersville, GA, US
Kayla Arp Work
- 2025 -now Director of Member Support Operations @
- 2023 -2025 Director of Client Support @
- 2021 -2023 Director: Technical Customer Care @
- 2018 -2021 Sr. Manager: Customer Operations @
- 2016 -2018 Manager: Customer Operations @
- 2015 -2016 Associate Manager: Client Success @
- 2014 -2015 Associate Manager: Sales Support @
- 2012 -2014 Associate Manager: Customer Operations @
- 2011 -2012 Contact Center Supervisor: HR Support @
- 2010 -2011 Call Center Supervisor: Quality Assurance @ Donnelly Communications, Inc.
Kayla Arp Education
- University of Arizona
Master of Arts - MA (Organizational Management)
2023 - Ashford University
Bachelor of Arts (B.A.) (Organizational Management)
2018
Kayla Arp Skills
- Coaching & Mentoring
- Organizational Design
- Leadership Development
- Contact Center Operations
- Leadership
- Team Building
- Training
- Customer Satisfaction
- Process Improvement
- Management
- Strategy
- Customer Service
- Key Performance Indicators
- Account Management
- Customer Retention
- Call Center
- Quality Assurance
- Business Process Improvement
- Call Centers
- Human Resources
- Performance Management
- Workforce Management
- Coaching
- Recruiting
- Salesforce.com
- Six Sigma
- Customer Experience
- Data Analysis
- Project Planning
- Project Management
- Strategic Planning
- Continuous Improvement
- Interviews
- Performance Metrics
- Employee Relations
- Onboarding
- Hiring
- Presentation Development
- KPI implementation
- SharePoint
- Inventory Management
- Process Development
- Change Management
- Operational Excellence
- Employee Engagement
- Business Process
- Communication Design
- Facilitation
- Team Building Facilitation
- Employee Recognition
Kayla Arp Summary
- Kayla Arp, based in Cartersville, GA, US, is currently a Director of Member Support Operations at PrizePicks. Kayla Arp brings experience from previous roles at Popmenu and Cox Automotive Inc.. Kayla Arp holds a Master of Arts - MA in Organizational Management @ University of Arizona. With a robust skill set that includes Coaching & Mentoring, Organizational Design, Leadership Development, Contact Center Operations, Leadership and more. Kayla Arp has 1 emails and 3 mobile phone numbers on RocketReach.
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