2014 -2015 Desktop Support @ Keck Medical Center of USC
2013 -2014 Service Desk Analyst @ Keck Medical Center of USC
2012 -2013 BlueCherry Technical Support @ Computer Generated Solutions, Inc
2011 -2012 Contract - Service Desk Analyst @
2009 -2010 Desktop Support and Help Desk @ Clark Atlanta University
Kaydia Murphy Education
Clark Atlanta University
Bachelor's degree (Computer and Information Sciences, General)
2006-2010
Kaydia Murphy Skills
Client Services
Onboarding
Confluence
Product Knowledge
Web Conferencing
Product Adoption
Problem Solving
Customer Satisfaction
Customer Engagement
Business Relationship Management
Account Management
Technical Advisory
Customer Success
Software Installation
Customer Retention
Technical Support
Mobile Devices
Troubleshooting
Computer Repair
Managed Services
Operating Systems
Active Directory
Microsoft Office
OS X
Hardware
Laptops
Windows
Office 365
Software as a Service (SaaS)
Salesforce.com
Customer Service
Social Skills
Communication
Networking
Print Servers
Desktop Application Support
Network Printers
Hardware & Software
Windows VPN
Written & Verbal
Wireless\LAN
Detail Oriented
Kaseya
Project Management
Kaydia Murphy Summary
Kaydia Murphy, based in Las Vegas, NV, US, is currently a Technical Account Manager at Stimulus Technologies | Managed IT Services. Kaydia Murphy brings experience from previous roles at Soluna Haus, LLC, Black Duck, Tech Impact and Murad. Kaydia Murphy holds a 2006 - 2010 Bachelor's degree in Computer and Information Sciences, General @ Clark Atlanta University. With a robust skill set that includes Client Services, Onboarding, Confluence, Product Knowledge, Web Conferencing and more. Kaydia Murphy has 3 emails and 2 mobile phone numbers on RocketReach.
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