Kay Wan Email
Head, Customer Care @ AmBank Group
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Kay Wan Location
- Petaling Jaya, MY
Kay Wan Work
- 2022 -now Head, Customer Care @
- 2017 -2022 VP, Quality and Process Reengineering, Customer Care @
- 2016 -2016 Operational Excellence, GSSC KL @
- 2014 -2016 Head, Service Quality and Reengineering, Regional Contact Centre @
- 2010 -2013 Senior Manager, Operations Support Services @
- 2008 -2010 Project Lead, Business Transformation @
- 2005 -2008 Executive, Six Sigma @
Kay Wan Education
- Western Michigan University
Master of Arts (MA) (Philosophy)
2001-2003 - Western Michigan University
Bachelor of Arts (BA) (Philosophy)
1998-2001
Kay Wan Skills
- Process Improvement
- Six Sigma
- Operational Excellence
- Performance Management
- Process Optimization
- Quality Management
- Project Management
- Problem Solving
- Data Analysis
- Business Transformation
- Change Management
- Strategy
- Business Process Re-engineering
- Service Delivery
- Business Strategy
- Business Process Improvement
- Business Process Re Engineering
- Team Management
Kay Wan Summary
- Kay Wan, based in Petaling Jaya, MY, is currently a Head, Customer Care at AmBank Group. Kay Wan brings experience from previous roles at AmBank Group, Scope International and CIMB. Kay Wan holds a 2001 - 2003 Master of Arts (MA) in Philosophy @ Western Michigan University. With a robust skill set that includes Process Improvement, Six Sigma, Operational Excellence, Performance Management, Process Optimization and more. Kay Wan has 1 emails on RocketReach.
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