2015 -
2016 Order Entry Technician, CPhT @ Independent Pharmacy
2014 -
2015 Director of Account Management @
2012 -
2014 Director of Customer Service and Account Management @
2009 -
2012 Contact Center Customer Service Supervisor and New Member Processing Specialist @
2008 -
2012 Cashier @
2007 -
2009 Enrollment and Billing Manager--Government Programs @ Dean Health Plan
2006 -
2007 Customer Service Supervisor @
2006 -
2006 Customer Service Associate @
2005 -
2006 Customer Service Representative @
1991 -
2005 Deli Department Manager @
1997 -
2001 Deli Specialist @
Kay Faherty Education
University of Wisconsin-Platteville
B.S. (Business Administration)
1984
-
1985
University of Wisconsin-Eau Claire
Bachelor's degree (Business Administration)
1981
-
1984
Kay Faherty Skills
Leadership
Customer Experience
Team Building
Customer Relations
Call Center
Insurance
Retail
Account Management
Medicare
Customer Retention
Sales Operations
Customer Satisfaction
Healthcare
Excel
Process Improvement
Team Leadership
Outlook
Billing
Microsoft Office
Microsoft Word
Program Management
Microsoft Excel
Cross Functional Team Leadership
Customer Service
Invoicing
Customer Engagement
Management
Call Center Development
Coaching
Pharmacy
Inventory Management
Pharmaceutical Industry
Call Centers
Retail Sales
Medicaid
Kay Faherty Summary
Kay Faherty, based in Madison, WI, US, is currently a Senior Manager of Exhibits and Sponsorship at IDDBA. Kay Faherty brings experience from previous roles at World Dairy Expo and IDDBA. Kay Faherty holds a 1984 - 1985 B.S. in Business Administration @ University of Wisconsin-Platteville. With a robust skill set that includes Leadership, Customer Experience, Team Building, Customer Relations, Call Center and more. Kay Faherty has 3 emails and 1 mobile phone numbers on RocketReach.
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