Order Entry Technician, CPhT @ Independent Pharmacy (November 2015 - October 2016)
Director of Account Management @ (February 2014 - November 2015)
Director of Customer Service and Account Management @ (December 2012 - February 2014)
Contact Center Customer Service Supervisor and New Member Processing Specialist @ (August 2009 - December 2012)
Cashier @ (December 2008 - January 2012)
Enrollment and Billing Manager--Government Programs @ Dean Health Plan (September 2007 - June 2009)
Customer Service Supervisor @ (June 2006 - August 2007)
Customer Service Associate @ (March 2006 - June 2006)
Customer Service Representative @ (September 2005 - March 2006)
Deli Department Manager @ (August 1991 - September 2005)
Deli Specialist @ (January 1997 - January 2001)
Kay Faherty Education
University of Wisconsin-Platteville
B.S. (Business Administration)
1984-1985
University of Wisconsin-Eau Claire
Bachelor's degree (Business Administration)
1981-1984
Kay Faherty Skills
Leadership
Customer Experience
Team Building
Customer Relations
Call Center
Insurance
Retail
Account Management
Medicare
Customer Retention
Sales Operations
Customer Satisfaction
Healthcare
Excel
Process Improvement
Team Leadership
Outlook
Billing
Microsoft Office
Microsoft Word
Program Management
Microsoft Excel
Cross Functional Team Leadership
Customer Service
Invoicing
Customer Engagement
Management
Call Center Development
Coaching
Pharmacy
Inventory Management
Pharmaceutical Industry
Call Centers
Retail Sales
Medicaid
Kay Faherty Summary
Kay Faherty, based in Madison, WI, US, is currently a Senior Manager of Exhibits and Sponsorship at IDDBA. Kay Faherty brings experience from previous roles at World Dairy Expo and IDDBA. Kay Faherty holds a 1984 - 1985 B.S. in Business Administration @ University of Wisconsin-Platteville. With a robust skill set that includes Leadership, Customer Experience, Team Building, Customer Relations, Call Center and more. Kay Faherty has 2 emails and 1 mobile phone numbers on RocketReach.
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