Kay Chen Email & Phone Number
Senior Director, Product @ Certara
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Kay Chen Location
- Philadelphia, PA, US
Kay Chen Work
- Senior Director, Product @ (April 2026 - Present)
- Director, Software Support Management @ (January 2024 - June 2026)
- Service Operations Manager @ (June 2022 - October 2023)
- Service Operations Team Lead @ (March 2022 - June 2022)
- Lead Data Support Engineer @ (July 2018 - March 2022)
- Analyst II @ (June 2014 - July 2018)
Kay Chen Education
- ITT Technical Institute-King of Prussia 2008-2010
Kay Chen Skills
- Amazon Web Services (AWS)
- Analytical Skills
- Application Development
- Change Management
- Clear Communications
- Continuous Process Improvement
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Customer Service
- Customer Support Operations
- Customer-Focused Service
- Data Analysis
- Databases
- Employee Training
- Healthcare Information Technology (HIT)
- IT Operations
- ITIL
- Jira
- Leadership
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- NextGen
- Operations Management
- Outlook
- Performance Management
- Performance Metrics
- PostgreSQL
- PowerPoint
- Problem Solving
- Process Flow Documentation
- Process Improvement & Documentation
- Product Operations
- Project Management
- Project Planning
- Quality Assurance
- Reasoning Skills
- SQL
- Saws
- Service-Level Agreements (SLA)
- Stakeholder Management
- Strategic Planning
- Team Building
- Team Leadership
- Team Leadership & Development
- Team Management
- Teamwork
- Technical Documentation
- Technical Leadership
- Technical Support
- Technical Writing
- Training & Development
- Training Delivery
- Troubleshooting
- Windows
- Workload Prioritization
- end-user enablement
Kay Chen Summary
- Kay Chen, based in Philadelphia, PA, US, is currently a Senior Director, Product at Certara. Kay Chen brings experience from previous roles at Certara and Syapse. Kay Chen holds a 2008 - 2010 ITT Technical Institute-King of Prussia. With a robust skill set that includes Amazon Web Services (AWS), Analytical Skills, Application Development, Change Management, Clear Communications and more. Kay Chen has 1 emails and 2 mobile phone numbers on RocketReach.
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