Manager | JITO Expansion and Operations Governance @ (November 2025 - April 2026)
Assistant Manager | Business Expansion and Franchise Development @ (September 2022 - April 2025)
Store Manager | Retail Sales and Business Operations @ (November 2013 - September 2022)
Floor Manager | Retail Sales and Customer Experience @ (June 2012 - November 2013)
Kaustav Basu Education
Calcutta University, Kolkata
Bachelor of Science - BS (Biology, General)
2009-2012
New Andul Higher Class School
Higher Secondary (Pure Science)
2001-2009
Kaustav Basu Skills
Business Development
Business Expansion
Business Expansion Strategy
Business Model Development
Business Operations
Business Operations & Governance
Business Performance Management
Business Process Improvement
Business Strategy
Career Management
Channel & Partner Ecosystem
Channel Sales
Coaching
Communication
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Data Analytics
Deal Closure
Decision-Making
Employee Training
Exceeding Customer Expectations
Executive Leadership
Franchise & Partner Ecosystem Development
Franchise Network Development
Franchise Sales
Influence Others
Interpersonal Communication
Inventory Management
Leadership
Leading Meetings
Life Skills
Management
Marketing
Marketing Strategy
Meeting Planning
Microsoft Office
Microsoft Word
Negotiation
Network Development & Market Expansion
New Business Development
People Development
Performance Analysis
Personal Development
Program Governance & Operations Excellence
Program Management
Public Speaking
Regional Growth Management
Retail
Retail Operations
Retail Sales
Revenue Operations
Sales
Sales Management
Stakeholder Management
Strategic Negotiations
Strategic Planning
Supply Chain Management
Team Building
Team Leadership
Team Management
Teamwork
Technical Presentations
Total Project Management
Kaustav Basu Summary
Kaustav Basu, based in Kolkata, WB, IN, is currently a Zonal Head – East | UGO Generics at Zota Healthcare Limited. Kaustav Basu brings experience from previous roles at Zota Healthcare Limited, Instatainment, SastaSundar and Zeno Health. Kaustav Basu holds a 2009 - 2012 Bachelor of Science - BS in Biology, General @ Calcutta University, Kolkata. With a robust skill set that includes Business Development, Business Expansion, Business Expansion Strategy, Business Model Development, Business Operations and more. Kaustav Basu has 1 emails on RocketReach.
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