Director, Customer Experience @ (February 2022 - March 2026)
Senior Manager, Logistics @ (January 2020 - February 2022)
National Manager, Driver Acquisition @ (October 2018 - January 2020)
Regional Team Lead, Driver Recruitment and Engagement @ (February 2017 - October 2018)
Texas Driver Specialist @ (February 2016 - April 2017)
Dallas Driver Manager @ (April 2014 - January 2017)
Restaurant Concierge and Customer Experience Supervisor @ (August 2013 - April 2014)
Customer Experience Representative and Quality Control @ (January 2012 - August 2013)
Katy Smith Education
Macarthur High School 2001-2005
Dallas County Community College
Katy Smith Skills
Account Management
Customer Satisfaction
Customer Service
Data Entry
Event Planning
Leadership
Lean Six Sigma
Management
Marketing
Microsoft Excel
Microsoft Office
Microsoft Word
Operational Excellence
Operations Management
Outlook
PowerPoint
Project Leadership
Project Management
Sales
Six Sigma
Strategic Planning
Team Building
Teamwork
Time Management
Troubleshooting
Windows
Katy Smith Summary
Katy Smith, based in Texas, United States, is currently a Director, Agent Experience at Vivid Seats. Katy Smith brings experience from previous roles at Vivid Seats and Grubhub. Katy Smith holds a 2001 - 2005 Macarthur High School. With a robust skill set that includes Account Management, Customer Satisfaction, Customer Service, Data Entry, Event Planning and more. Katy Smith has 2 emails and 1 mobile phone numbers on RocketReach.
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